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Open source

Grafana OnCall documentation

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Grafana OnCall is an open source incident response management tool built to help teams improve their collaboration and resolve incidents faster. Some of the core strengths of Grafana OnCall include:

  • Support for a broad set of monitoring systems: Grafana OnCall supports integrations with many monitoring systems, including Grafana, Prometheus, Alertmanager, Zabbix, and more.
  • Reduce alert noise: Automatic alert grouping helps avoid alert storms and reduce noise during incidents. Auto-resolve settings can resolve without human intervention when the resolve conditions are met, enabling you to control alert noise and reduce alert fatigue.
  • Automatic escalation to on-call rotations: Grafana OnCall’s flexible calendar integration allows you to define your on-call rotations while managing on-call schedules in your preferred calendar application with iCal format. Configurable alert escalation automatically escalates alerts to on-call team members, notifies slack channels, and more.
  • ChatOps focused: Grafana OnCall integrates closely with your slack workspace to deliver alert notifications to individuals and groups, making daily alerts more visible and easier to manage.
  • Highly customizable: With customizable alert grouping and routing, you can decide which alerts you want to be notified of and how, ensuring the right people are notified for the right issues.
  • Massive scalability: Grafana OnCall is equipped with a full API and Terraform capabilities. Ready for GitOps and large organization configuration.