Why use Grafana OnCall for on-call management?
How Grafana OnCall works
Monitoring systems detect an unexpected value for a certain metric, then trigger alerts and send them to Grafana OnCall.
Alert grouping and routing
Grafana OnCall receives the alerts, groups the alerts, and routes them according to configurable alert grouping and escalation steps.
Notification and collaboration
Teams and users are notified of alerts based on configured escalation steps, on-call rotations, and user notification settings.
On-call team members are able to take action to quickly diagnose and resolve the problem.
Choose the version that’s best for you
Grafana OnCallOpen source
Easy-to-use on-call management tool.
For users who can’t deploy a cloud-based solution due to security requirements, legal issues around sensitive data, limited connectivity, and other reasons, you can install, administer, and maintain your own instance.
Grafana CloudFree forever
Offered as a fully managed service built on top of the Grafana stack you know and love.
Integration with commercial systems like Datadog, New Relic, Amazon SNS, and more.
The free forever tier includes 30 Grafana OnCall notifications.
Grafana Cloud Pro$29/mo + usage
Offered as a fully managed service. You will only be charged for active users on Grafana OnCall during each billing cycle, not for all provisioned users.
All the features in Grafana Cloud free tier, plus OnCall Slack notifications and OnCall text/voice notifications.
Built on open source, driven by the community
We’re excited to share our learnings and work with the open source community on this easy-to-use on-call management tool.