Pricing
Cloud Free
- 50GB Logs
- 3 Grafana Monthly Active Users
- 50GB Traces
- 10k Metrics
- 50GB Profiles
- 500 k6 Virtual User Hours
- 3 IRM Monthly Active Users
- All Enterprise plugins
- Community Support Only
Cloud Pro
- 100GB Logs
- 5 Grafana Monthly Active Users
- 100GB Traces
- 20k Metrics
- 100GB Profiles
- 1000 k6 Virtual User Hours
- 5 IRM Monthly Active Users
- Add-on: 1 Enterprise plugin
- 8x5 (M-F) Support
Cloud Advanced
- 100GB Logs
- 5 Grafana Monthly Active Users
- 100GB Traces
- 20k Metrics
- 100GB Profiles
- 1000 k6 Virtual User Hours
- 5 IRM Monthly Active Users
- All Enterprise plugins
- 24x7 Support
Volume discounts, custom pricing, and nice people
Cloud Free | Cloud Pro | Cloud Advanced | |
|---|---|---|---|
Key features | |||
Metrics Retention | 14 days | 13 months | 13 months |
Logs/Traces/Profiles Retention | 14 days | 30 days | 30 days |
Stacks
| 1 | 3 | 3 |
Alerting |  | | |
Grafana IRM | | | |
Frontend observability | | | |
Synthetic monitoring
| | | |
Reporting and export | | | |
SSO/SAML/LDAP | | | |
Data source permissions | | | |
Query caching | | | |
Grafana Machine Learning | | | |
Access to all Enterprise plugins | | Add-on: 1 plugin | |
Role-based access control (RBAC) | | | |
Enhanced LDAP | |  | |
Audit logging | | | |
Team sync | | | |
Managed features | |||
Dashboards
| 10 | Unlimited | Unlimited |
Stacks
| 1 | 3 | 3 |
Metrics cardinality management
| | | |
Adaptive metrics
| | | |
Synthetic monitoring
| | | |
Grafana Machine Learning
| | | |
Alerts
| | | |
Alertmanager
| | | |
Grafana Agent
| | | |
Panels
| | | |
Panel editor
| | | |
Share dashboards and panels
| | | |
Library panel
| | | |
Linking
| | | |
Transformations
| | | |
Templates
| | | |
Variables
| | | |
Explore
| | | |
Exemplars
| | | |
LogQL
| | | |
Loki query editor
| | | |
Log browser
| | | |
Log queries
| | | |
Log context
| | | |
Live tailing
| | | |
PromQL
| | | |
Prometheus alerting UI
| | | |
Recorded queries
| | | |
Query tracing
| | | |
Upload JSON trace file
| | | |
Linking trace ID from logs
| | | |
Visualize and monitor | |||
Integrations: out-of-the-box dashboards
| | | |
Prometheus Exporter quickstarts
| | | |
Community-created plugins
| | | |
Grafana Labs-created plugins
| | | |
Enterprise plugins
| | Add-on: 1 plugin | |
Data source plugins
| | | |
App plugins
| | | |
Panel plugins
| | | |
Plugins platform
| | | |
Plugin catalog
| | | |
Frontend observability | |||
Web Vitals
| | | |
Error tracking | | | |
Session analysis
| | | |
Frontend-to-backend visibility
| | | |
k6 testing | |||
Max VUs | 100 per test | 1k per test | 50k per test |
Test duration | 1 hour | 12 hours | 12 hours |
Data retention | 14 days | 30 days | 180 days |
Saved tests | 5 | 25 | 50 |
Load zones | 1 | 10 | 10 |
Usage reports | | | |
PDF reports | | | |
Private load zones
| 1 | 3 | 10 |
Static IPs
| | | |
Incident Response & Management | |||
OnCall Alert Groups | | | |
OnCall Escalations Chains | | | |
OnCall Scheduling: Teraform, ical, web-based | | | |
OnCall Integrations: Slack, Microsoft Teams, Telegram | | | |
OnCall Notifications: SMS & Phone Calls | | | |
OnCall Mobile App | | | |
OnCall Webhooks | | | |
Incidents: Declare an Incident | | | |
Incidents: View & Contribute to Incidents | | | |
Incidents: Declare a Drill Incident | | | |
Incident: Slack & Microsoft Teams | | | |
Incident Integrations: Google, Snow, GitHub, Jira, Zoom | | | |
Incident API Access | | | |
Incident Webhooks | | | |
Collaboration and usage | |||
A global view of metrics
| | | |
Usage insights
| | | |
Reporting
| | | |
Custom branding (White labeling)
| | | |
Team sync
| | | |
Security and governance | |||
Administration UI
| | | |
Compliance
| | | |
Manage users and permissions
| | | |
Dashboard and folder permissions
| | | |
Data source permissions
| | | |
LDAP
| | | |
Query caching
| | | |
SAML
| | | |
Audit logs
| | | |
Centralized authentication (OAuth2)
| | | |
Enhanced LDAP sync
| | | |
Vault integration
| | | |
Role-based access control | | | |
Availability and scalability | |||
Customizable long-term retention | |
|
|
Flexible region choice
| | | |
SLA
| | | |
Zero-downtime upgrades
| | | |
Fully managed deployment
| | | |
Support | |||
Onboarding and technical troubleshooting
| | |
* |
Community support
| | | |
Customer success manager
| | |
* |
Support
| | 8x5 | 24x7 |
Grafana Labs training / professional services
| | |
* |
*Annual commitment required | |||
Grafana Enterprise
Compose and scale observability with one or all pieces of the stack – on your infrastructure. Purpose-built to handle the scale of today’s data volumes and tomorrow’s growth.
The Grafana Enterprise Stack includes features that provide better scalability, collaboration, operations, and governance in a self-managed environment.
- Access to all Enterprise plugins
- Audit logging
- Enhanced LDAP
- Customized data usage, retention, and users
- Role-based access control
- Team sync
- Custom branding
- Customer success manager
FAQ
What is an Active User?Visualization: Any user that logs into Grafana during the billing month
Incident Response & Management (IRM): A user is considered active if they perform any of these actions below or if they are included in OnCall schedules or escalation chains
- Changed status of alert group or OnCall configuration
- Got paged or paged someone
- Created, declared, edited, updated, or deleted an Incident
Visualization: Any user that logs into Grafana during the billing month
Incident Response & Management (IRM): A user is considered active if they perform any of these actions below or if they are included in OnCall schedules or escalation chains
- Changed status of alert group or OnCall configuration
- Got paged or paged someone
- Created, declared, edited, updated, or deleted an Incident
What is a VUh (k6)?k6 VUh is calculated based on the number of virtual users and duration of your test, calculated to the nearest minute the test has run.
k6 VUh is calculated based on the number of virtual users and duration of your test, calculated to the nearest minute the test has run.
Will I be billed during my 14-day unlimited usage trial?Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
How can I cancel my subscription or close my account?For monthly Pro customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.
For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.
If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.
For monthly Pro customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.
For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.
If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.