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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.
Grafana OnCall
Configure alert behavior for Grafana OnCall
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Configure alert behavior for Grafana OnCall
The available alert configurations in Grafana OnCall allow you to define how certain alerts are handled and ensure that alerts are routed, escalated, and grouped to fit your specific alerting needs. Grafana OnCall can receive alerts from any monitoring system that sends alerts via webhook.
About alert behavior
Once Grafana OnCall receives an alert, the following occurs, based on the alert content:
- Default or customized alert templates are applied to deliver the most useful alert fields with the most valuable information, in a readable format.
- Alerts are grouped based on your alert grouping configurations, combining similar or related alerts to reduce alert noise.
- Alerts automatically resolve if an alert from the monitoring system matches the resolve condition for that alert.
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Related resources from Grafana Labs
Additional helpful documentation, links, and articles:
Video
Getting started with Grafana OnCall for on-call management (APAC Timezone)
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.
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See a demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce your MTTR using Grafana’s “single pane of glass” approach.