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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.
Grafana OnCall
Connect to Grafana OnCall
Use webhooks to send and receive alerts
Webhook integration
Open source
Integrate with your data source using webhooks
Grafana OnCall directly supports integrations from many data sources, but you can connect to any data source that isn’t listed in the Create Integration page by using webhooks.
In Integrations, click + New integration for receiving alerts.
Select a webhook format. There are two available formats. Webhook and Formatted Webhook.
- Webhook will pull all of the raw JSON information and display it in the manner that it is received.
- Formatted Webhook can be used if the body of the alerts sent by your monitoring service are formatted in a way that OnCall can read. The following fields are recognized, but none are required:
alert_uid
: a unique alert ID for grouping.title
: a title.image_url
: a URL for an image attached to alert.state
: eitherok
oralerting
. Helpful for auto-resolving.link_to_upstream_details
: link back to your monitoring system.message
: alert details.
Use the unique webhook URL for requests. For example:
jsoncurl -X POST \ https://a-prod-us-central-0.grafana.net/integrations/v1/formatted_webhook/m12xmIjOcgwH74UF8CN4dk0Dh/ \ -H 'Content-Type: Application/json' \ -d '{ "alert_uid": "08d6891a-835c-e661-39fa-96b6a9e26552", "title": "The whole system is down", "image_url": "https://upload.wikimedia.org/wikipedia/commons/e/ee/Grumpy_Cat_by_Gage_Skidmore.jpg", "state": "alerting", "link_to_upstream_details": "https://en.wikipedia.org/wiki/Downtime", "message": "Smth happened. Oh no!" }' ```
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Related resources from Grafana Labs
Additional helpful documentation, links, and articles:

Getting started with Grafana OnCall for on-call management
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.

Unified alerting and on-call management in Grafana
In this webinar, we’ll demo the Grafana 8 unified alerting system, and introduce Grafana OnCall, our on-call management tool to resolve incidents faster.

Reducing resolution time (MTTR) with the Grafana LGTM Stack and on-call management
See a demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce your MTTR using Grafana’s “single pane of glass” approach.