Caution
As of 2025-03-11, Grafana OnCall OSS has entered maintenance mode, and will be archived on 2026-03-24. No further feature development will occur; however, we will still provide fixes for critical bugs and for valid CVEs with a CVSS score of 7.0 or higher. For more information, refer to our blog post.
Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.
Grafana OnCallGrafana OnCall
You can use Grafana OnCall to connect to the monitoring systems of your Grafana Cloud integrations so that you can ensure alert notifications reach the right people, at the right time, using the right medium. Team members can review and manage alert group notifications directly in OnCall, or in supported platforms, like Telegram and Slack.
When you integrate an alert monitoring system with Grafana OnCall, the alerts will create an alert group. This group will fire notifications that are sent according to escalation policies that you define in routes and escalation chains. You can configure escalation actions, and automatically notify users and groups through services like Slack, by text message, and by phone call. You can also use popular calendar services like Google Calendar and Outlook to schedule on-call shifts for team members.
Follow these links to learn more:
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