Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Escalation Policies HTTP API

Open source

Create an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request POST \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \
  --data '{
      "escalation_chain_id": "F5JU6KJET33FE",
      "type": "wait",
      "duration": 60
  }'

The above command returns JSON structured in the following way:

{
    "id": "E3GA6SJETWWJS",
    "escalation_chain_id": "F5JU6KJET33FE",
    "position": 0,
    "type": "wait",
    "duration": 60
}

Parameter	Required	Description
`escalation_chain_id`	Yes	Each escalation policy is assigned to a specific escalation chain.
`position`	Optional	Escalation policies execute one after another starting from `position=0`. `Position=-1` will put the escalation policy to the end of the list. A new escalation policy created with a position of an existing escalation policy will move the old one (and all following) down in the list.
`type`	Yes	One of: `wait`, `notify_persons`, `notify_person_next_each_time`, `notify_on_call_from_schedule`, `notify_user_group`, `trigger_action`, `resolve`, `notify_whole_channel`, `notify_if_time_from_to`.
`duration`	Optional	The duration, in seconds, when type `wait` is chosen.
`important`	Optional	Default is `false`. Will assign “important” to personal notification rules if `true`. This can be used to distinguish alerts on which you want to be notified immediately by phone. Applicable for types `notify_persons`, `notify_on_call_from_schedule`, and `notify_user_group`.
`action_to_trigger`	If type = `trigger_action`	ID of an action, or webhook.
`group_to_notify`	If type = `notify_user_group`	ID of a `User Group`.
`persons_to_notify`	If type = `notify_persons`	List of user IDs.
`persons_to_notify_next_each_time`	If type = `notify_person_next_each_time`	List of user IDs.
`notify_on_call _from_schedule`	If type = `notify_on_call_from_schedule`	ID of a Schedule.
`notify_if_time_from`	If type = `notify_if_time_from_to`	UTC time represents the beginning of the time period, for example `09:00:00Z`.
`notify_if_time_to`	If type = `notify_if_time_from_to`	UTC time represents the end of the time period, for example `18:00:00Z`.

HTTP request

POST {{API_URL}}/api/v1/escalation_policies/

Get an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json" \

The above command returns JSON structured in the following way:

{
    "id": "E3GA6SJETWWJS",
    "escalation_chain_id": "F5JU6KJET33FE",
    "position": 0,
    "type": "wait",
    "duration": 60
}

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/

List escalation policies

curl "{{API_URL}}/api/v1/escalation_policies/" \
  --request GET \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

The above command returns JSON structured in the following way:

{
    "count": 2,
    "next": null,
    "previous": null,
    "results": [
        {
            "id": "E3GA6SJETWWJS",
            "escalation_chain_id": "F5JU6KJET33FE",
            "position": 0,
            "type": "wait",
            "duration": 60
        },
        {
            "id": "E5JJTU52M5YM4",
            "escalation_chain_id": "F5JU6KJET33FE",
            "position": 1,
            "type": "notify_person_next_each_time",
            "persons_to_notify_next_each_time": [
                "U4DNY931HHJS5"
            ]
        }
    ]
}

The following available filter parameter should be provided as a GET argument:

escalation_chain_id

HTTP request

GET {{API_URL}}/api/v1/escalation_policies/

Delete an escalation policy

curl "{{API_URL}}/api/v1/escalation_policies/E3GA6SJETWWJS/" \
  --request DELETE \
  --header "Authorization: meowmeowmeow" \
  --header "Content-Type: application/json"

HTTP request

DELETE {{API_URL}}/api/v1/escalation_policies/<ESCALATION_POLICY_ID>/