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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.
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Messaging application configuration
Grafana OnCall directly supports the export of alert notifications to some popular messaging applications like Slack and Telegram. You can use outgoing webhooks to applications that aren’t directly supported. For information on configuring outgoing webhooks, see Send alert group notifications by webhook.
To configure supported messaging apps, see the following topics:
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Related resources from Grafana Labs
Additional helpful documentation, links, and articles:

Getting started with Grafana OnCall for on-call management (APAC Timezone)
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.

Unified alerting and on-call management in Grafana
In this webinar, we’ll demo the Grafana 8 unified alerting system, and introduce Grafana OnCall, our on-call management tool to resolve incidents faster.

Reducing resolution time (MTTR) with the Grafana LGTM Stack and on-call management
See a demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce your MTTR using Grafana’s “single pane of glass” approach.