Open source

Contacting the Loki Team

For questions regarding Loki:

  • Ask a question in the #loki channel of our Slack community
  • Open source Loki users are welcome to post technical questions on the Grafana Labs Community Forums under the Grafana Loki category at Please be mindful that this is a community-driven support channel moderated by Grafana Labs staff where Loki maintainers and community members answer questions when bandwidth allows. Be sure to review the Community Guidelines before posting.
  • Users using Loki via Grafana Cloud can submit support tickets via the Account Portal.
  • For questions regarding Enterprise support for Loki, you can get in touch with the Grafana Labs team here.

Your feedback is always welcome! To submit feedback or a report a potential bug: