Frequently asked questions

A limited number of early bird tickets will be available for £250 (50% off) + VAT. After those sell out, a limited number of tickets will be available at the discounted rate of £335 (30% off) + VAT. When those sell out, tickets will cost the full price of £495 + VAT.

The event location is coming soon

Tickets are nonrefundable, but you can request to transfer your ticket to someone else by emailing events@grafana.com.

The conference agenda is available to start planning your ObservabilityCON experience.

No. Walk-ins will not be admitted and tickets will not be available for purchase onsite. Capacity at this event is limited.

Most conference sessions will be recorded and published for on-demand viewing. The Opening Keynote will be available to stream live.

Once you register to attend the event in person, you do not need to register for specific conference sessions; however, if you plan to attend a hands-on lab, you will need to register for that separately to save your seat.

Yes, during the event there will be dedicated breaks, meals, and receptions for you to network with other attendees. Connect with attendees before the conference via our Slack community.

No, the conference is not affiliated with a specific hotel and we do not have rooms blocked or discounted at any local hotel. However, there are numerous hotels near the venue that offer superb accommodations.

There is no onsite parking, but nearby parking is available at Smithfield Car Park, located at West Smithfield, London EC1A 9DS.

Yes, there is convenient access to public transportation. Nearby underground stations include St. Paul’s (Central Line), Bank (Central, Northern, Waterloo & City Lines), Moorgate (Circle, Hammersmith & City, Metropolitan, Northern), and Monument (Circle, District). Additionally, several bus routes stop at St. Paul’s Station – King Edward Street, including the 8, 25, 56, 133, N8, N25, and N242.

Light breakfast, buffet lunch, snacks, and beverages will be provided on both days of the event. If you are attending the event and have severe food allergies, please email us at events@grafana.com.

Registration will open at 8:00 a.m. Please check in at the registration desk and collect your name badge. If you arrive before registration is open, please wait at the entrance hall of the venue until a member of the staff lets you in.

You are not required to print your ticket; you can simply show one of our team members your ticket directly from your tablet or mobile phone upon arrival at the check-in desk. You can also use a valid photo ID to check in.

The event is only open to attendees in possession of a valid ticket with a valid photo ID.

Come prepared with questions you would like to ask our experts. You can bring your laptops, tablets, and mobile phones. WiFi will be made available throughout the conference rooms.

Yes. There will be a cloakroom available for you to leave your personal belongings throughout the duration of the event at no additional charge.

If you have any special access requirements, please email us at events@grafana.com upon registration, and we can make necessary arrangements to enable your attendance.

Grafana Labs is committed to ensuring a safe and welcoming event for all attendees, and our events team will be enforcing our Code of Conduct. We ask all who attend to please review it.

We have a limited number of sponsorship opportunities. Please reach out to sponsors@grafana.com if you are interested.

Yes. Please email press@grafana.com with any press inquiries.

Please direct any additional questions to events@grafana.com.