Frequently asked questions

How do I register for the event?
You can register by purchasing a ticket on our website. Once payment has been processed, you will receive a confirmation email with your ticket.
What is the cost to register for ObservabilityCON 2025?
A limited number of early bird tickets will be available for £250 (50% off) + VAT. After those sell out, a limited number of tickets will be available at the discounted rate of £335 (30% off) + VAT. When those sell out, tickets will cost the full price of £495 + VAT.
Where will the event take place?
The event will take place at Convene Sancroft located at Sancroft, Rose St, Paternoster Sq., London EC4M 7DG, United Kingdom
What is the refund policy? If I cannot attend, can I transfer my ticket?
Tickets are non-refundable, but you can request to transfer your ticket to someone else by emailing events@grafana.com.
When will the agenda be made available?
The conference agenda is available to start planning your ObservabilityCON experience.
Can I purchase a ticket at the venue?
No. Walk-ins will not be admitted and tickets will not be available for purchase onsite. Capacity at this event is limited.
Will the sessions be available to watch after the conference ends?
Most conference sessions will be recorded and published for on-demand viewing. The Opening Keynote will be available to stream live.
Do I need to register for each session that I want to attend?
Once you register to attend the event in person, you do not need to register for specific conference sessions; however, if you plan to attend a workshop, you will need to register for that separately to save your seat.
Is there a way to network with other attendees?
Yes. During the event, there will be dedicated breaks, meals, and receptions for you to network with other attendees on both days. Connect with attendees before the conference via our Slack community.
Is there a conference hotel where I can book lodging?
No, the conference is not affiliated with a specific hotel and we do not have rooms blocked or discounted at any local hotel. However, there are numerous hotels near the venue that offer superb accommodations.
Is public transportation available nearby?
Yes, there is convenient access to public transportation. Nearby underground stations include St. Paul’s (Central Line), Bank (Central, Northern, Waterloo & City Lines), Moorgate (Circle, Hammersmith & City, Metropolitan, Northern), and Monument (Circle, District). Additionally, several bus routes stop at St. Paul’s Station – King Edward Street, including the 8, 25, 56, 133, N8, N25, and N242.
Is parking available onsite?
There is no onsite parking, but nearby parking is available at Smithfield Car Park, located at West Smithfield, London EC1A 9DS.
Do I need to print my tickets?
You are not required to print your ticket; you can simply show one of our team members your ticket directly from your tablet or mobile phone upon arrival at the check-in desk. You can also use a valid photo ID to check in.
May guests attend the event?
The event is only open to attendees in possession of a valid ticket with a valid photo ID.
What time should I arrive?
Registration will be open during all hours of the conference starting on 7 October at 8:00 AM. (Come early to avoid the lines!) Please ensure you check in at the registration desk and collect your name badge. If you arrive before registration is open, please wait at the entrance hall of the venue until a member of the staff lets you in.
Are food and drinks included with my registration?
Light breakfast, buffet lunch, snacks, and beverages will be provided on both days of the event. If you are attending the event and have severe food allergies, please email us at events@grafana.com
What should I bring to the event?
Come prepared with questions you would like to ask our experts. You can bring your laptops, tablets, and mobile phones. WiFi will be made available throughout the conference rooms.
Will you have a cloakroom for the event?
Yes. There will be a cloakroom available for you to leave your personal belongings throughout the duration of the event at no additional charge.
What if I need special access requirements?
If you have any special access requirements, please email us at events@grafana.com upon registration, and we will make necessary arrangements.
Is there an event code of conduct?
Grafana Labs is committed to ensuring a safe and welcoming ObservabilityCON 2025 for all attendees, and our events team will be enforcing our Code of Conduct. We ask all who attend to please review it.
How can I sponsor the event?
We have a limited number of sponsorship opportunities. Please reach out to sponsors@grafana.com if you are interested.
Is there a press contact for this event?
You can email press@grafana.com with inquiries.
Have additional questions?
Please direct any additional questions to events@grafana.com.

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By registering for this event, you agree to be emailed about event details and related product-level information. You also agree to Grafana’s event terms and conditions.