Improve site reliability with Grafana Cloud

Grafana Cloud helps SRE and platform teams build reliable, high-performing systems by combining performance testing, synthetic monitoring, application observability, SLOs, and incident response in one platform.

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Proactively prevent outages

Test and monitor reliability before users are impacted

Ensure consistent user experiences

Continuously validate performance and availability from around the world

Empower teams with unified insights

Reduce cognitive load with end-to-end observability, AI assistance, and a centralized service center

スタートアップからフォーチュン500まで、誰からも信頼されています。

Why use Grafana Cloud for site reliability?

Get a unified view of service health with Service Center

Track and visualize SLOs, alerts, incidents, and on-call data in a single, centralized hub
Identify and act on reliability risks faster by surfacing performance trends and insights for every service
Prevent on-call overload and burnout by tracking alert patterns and workload distribution across engineering teams

Validate reliability early with performance testing (k6)

Uncover reliability risks before deployment by running load and stress tests
Prevent regressions by integrating performance testing into CI/CD

Ensure global availability with continuous synthetic monitoring

Simulate real user journeys with API and browser checks
Detect outages and latency issues from global locations
Validate uptime and routing behavior before customers notice

Troubleshoot faster with end-to-end application observability

Get instant visibility across your services with auto-instrumentation via OpenTelemetry or Grafana agents
Find root causes faster by correlating all telemetry signals in one workflow
Speed investigations with AI as Grafana Assistant summarizes anomalies

Measure what matters with service-level objectives (SLOs)

Define SLOs aligned to key user journeys
Track error budgets and burn rate to understand risk
Cut noise with SLO-based alerts focused on user impact

Detect, respond, and resolve issues with integrated IRM workflows

Simplify on-call schedules and automated escalation paths
Create incidents directly from alerts or dashboards with full context
Run effective post-incident reviews with auto-collected timelines

Reduce operational toil with AI assistance

Automate routine reliability tasks to improve focus time
Get AI-generated summaries, recommendations, and context
Build a proactive reliability foundation with intelligent workflows

Real stories from real customers

“After this three-year journey that started by realizing we couldn’t detect some basic failures, introducing the FCI, and then adding in Grafana Cloud IRM and Grafana SLO, we’re in a much better place to detect and fix customer-facing issues. In fact, our time to detect was reduced more than 80%, meaning our customers were seeing fewer errors and a better overall experience.”

Carlos Hernandez SaavedraHead of Cloud & SRE, LATAM Airlines