Support Subscriptions

Our support subcription options provide direct access to core members of the Grafana team; working together to help you solve any Grafana issue quickly. And with unlimited incidents available, we are here to ensure success with your Grafana projects. Combine fast responses with enterprise-grade SLAs and you've got a winning combination.


Support
Complete Flexibility
On-Site or Hosted

Cloud-native? Server hugger? Choose to self-host your deployment, or spin up a Hosted Grafana at no additional cost. Your subscription has you covered, no matter what.

Premium Plugins
Premium Plugins

All subscriptions include access to our Premium Plugins. Connect Grafana natively to commercial data sources like Splunk, Vertica, New Relic, and more.

Unlimited Expert Support
Unlimited Expert Support

Get escalated access to the core Grafana team. Unlimited incidents are always available. We’ll work with you and your team to solve any Grafana issue quickly.

PROFESSIONALENTERPRISE
Next Business Day2 hours
1 Premium PluginUnlimited Premium Plugins
Starts at$7,200 /year
Let's chat Pro
A custom quote built for you.Contact Us
Let's speak Enterprise
Startup? We have a special plan for companies with <$1M in annual revenue and <20 employees.Learn More
NOTE: The scope of normal support is related to the correct operation of the Grafana software only. Extended trouble-shooting of Data Sources, specific queries, or any external software or component may require additional engagements.