Options for every user, organization and use case

Grafana Cloud

Free

$0


Everything users need to understand their applications and infrastructure

What you get:

  • 10,000 series for Prometheus or Graphite metrics
  • 50 GB of logs
  • 14-day retention for metrics and logs
  • Access for up to 3 team members

Pro

$49/mo + usage


For teams and workloads that require scale, security and collaboration

What you get:

  • 15,000 series for Prometheus or Graphite metrics
  • 100 GB of logs
  • 13-month metrics retention
  • 1-month log retention
  • Access for up to 10 team members

Advanced

Custom pricing


For teams and enterprises with large sets of metrics and many tools

What you get:

  • Custom volume, retention, and users
  • Additional support and account services
Overview (Dashboarding, visualizations, and alerting)
Users
3 10
+ $5/mo/user for more users
Custom
Dashboards
10 Unlimited Unlimited
Alerts
100 Unlimited Unlimited
Synthetic Monitoring
SSO/SAML/LDAP
Data source permissions
Reporting and export
Custom domains
Dashboard insights
Team Presence
Anonymous visitors
Audit logging
Custom branding
Metrics (Prometheus- and Graphite-compatible)
Included usage
10,000 series 15,000 series Custom
Additional usage
n/a $16/month for 1,000 series Custom
Retention
2 weeks 13 months Custom
Logs (Powered by Loki)
Included usage
50 GB 100 GB Custom
Additional usage
n/a $0.50/month for 1 GB Custom
Retention
2 weeks 1 month Custom
Plugins (Get access to hundreds of plugins)
Community
Enterprise Plugins including ServiceNow, Splunk, Datadog, New Relic, AppDynamics, Dynatrace, MongoDB and Oracle
Support
Docs and guides
Support availability
Community 8x5 Email 24x7 Email and Phone
Onboarding and technical troubleshooting
Dedicated technical account management
Custom Legal Terms

Frequently asked questions


I have never used Grafana Cloud. Where do I start?

The Grafana Cloud documentation includes a detailed guide to help you get started: Getting Started with Grafana Cloud.


What is a series?

A series is a uniquely named time series in either Graphite or Prometheus.

An individual billable series is capable of 6 Data Points per Minute (DPM) each on average. High-resolution monitoring is fully supported, and series with more than 6 DPM will be billed as multiple series on a pro rata basis.


What are Cloud Logs?

The Grafana Cloud Logs service is a horizontally scalable, highly available, multi-tenant log aggregation system powered by Grafana Loki.


What are Cloud Metrics?

Grafana Labs' Metrics service offers a Graphite- and Prometheus-compatible monitoring backend as a service.


Will I be billed during my 14-day trial of Grafana Cloud Pro?

Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide if you’d can decide between the Pro or Free plan available with Grafana Cloud.


How do you bill for metrics?

In Grafana Cloud, metrics usage is calculated by looking at two components: active series and data points per minute (DPM).

  • An active series is a time series where new data points, or samples, are being generated. When you stop updating a time series, it is no longer considered “active” for billing purposes.

  • A data point is a single measured occurrence of a metric within a time series, consisting of a unique value and timestamp.

Learn more about billing in the Grafana Cloud documentation.


How can I cancel my subscription or close my account?

Simply email support@grafana.com from an email address registered as an admin on your account.

We require at least 7 days’ notice for monthly billing customers. Notice period for Annually billed customers will be in your Service Order or can be provided by your Account Executive.

Please note, deleting your Hosted Metric instances does not cancel your subscription.