Options for every user, organization and use case
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Free$0Everything users need to understand their applications and infrastructure
What you get:
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Pro$49/mo + usageFor teams and workloads that require scale, security and collaboration
What you get:
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AdvancedCustom pricingFor teams and enterprises with large sets of metrics and many tools
What you get:
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Overview (Dashboarding, visualizations, and alerting) |
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Users |
•3 | •10 + $5/mo/user for more users |
•Custom |
Dashboards |
•10 | •Unlimited | •Unlimited |
Alerts |
•100 | •Unlimited | •Unlimited |
Stacks |
•1 | •3 | •Unlimited |
Synthetic Monitoring |
• |
• |
• |
SSO/SAML/LDAP |
• | • |
• |
Data source permissions |
• | • |
• |
Reporting and export |
• | • |
• |
Custom domains |
• | • |
• |
Dashboard insights |
• | • |
• |
Team Presence |
• | • |
• |
Anonymous visitors |
• | • |
• |
Audit logging |
• | • | • |
Custom branding |
• | • | • |
Metrics (Prometheus- and Graphite-compatible) |
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Included usage |
•10,000 series | •15,000 series | •Custom |
Additional usage |
•n/a | •$16/month for 1,000 series | •Custom |
Retention |
•2 weeks | •13 months | •Custom |
Logs (Powered by Loki) |
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Included usage |
•50 GB | •100 GB | •Custom |
Additional usage |
•n/a | •$0.50/month for 1 GB | •Custom |
Retention |
•2 weeks | •1 month | •Custom |
Plugins (Get access to hundreds of plugins) |
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Community |
• |
• |
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Enterprise Plugins including ServiceNow, Splunk, Datadog, New Relic, AppDynamics, Dynatrace, MongoDB and Oracle |
• | • | •Custom |
Support |
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Docs and guides |
• |
• |
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Support availability |
•Community | •8x5 Email | •24x7 Email and Phone |
Onboarding and technical troubleshooting |
• | • |
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Dedicated technical account management |
• | • | • |
Custom Legal Terms |
• | • | • |
Frequently asked questions
I have never used Grafana Cloud. Where do I start?
The Grafana Cloud documentation includes a detailed guide to help you get started: Getting Started with Grafana Cloud.
What is a series?
A series is a uniquely named time series in either Graphite or Prometheus.
An individual billable series is capable of 6 Data Points per Minute (DPM) each on average. High-resolution monitoring is fully supported, and series with more than 6 DPM will be billed as multiple series on a pro rata basis.
What are Cloud Logs?
The Grafana Cloud Logs service is a horizontally scalable, highly available, multi-tenant log aggregation system powered by Grafana Loki.
What are Cloud Metrics?
Grafana Labs' Metrics service offers a Graphite- and Prometheus-compatible monitoring backend as a service.
Will I be billed during my 14-day trial of Grafana Cloud Pro?
Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
How do you bill for metrics?
In Grafana Cloud, metrics usage is calculated by looking at two components: active series and data points per minute (DPM).
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An active series is a time series where new data points, or samples, are being generated. When you stop updating a time series, it is no longer considered “active” for billing purposes.
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A data point is a single measured occurrence of a metric within a time series, consisting of a unique value and timestamp.
Learn more about billing in the Grafana Cloud documentation.
How can I cancel my subscription or close my account?
Simply email support@grafana.com from an email address registered as an admin on your account.
We require at least 7 days’ notice for monthly billing customers. Notice period for Annually billed customers will be in your Service Order or can be provided by your Account Executive.
Please note, deleting your Hosted Metric instances does not cancel your subscription.
