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AI Observability

Observe, investigate, and improve AI systems with Grafana Cloud.

AI systems introduce new operational challenges, from understanding production AI agents to investigating incidents and optimizing model usage. Grafana Cloud extends observability to AI applications with Agent Observability, Grafana Assistant, Investigations, and integrations with the AI ecosystem you already use.

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Build AI with confidence

Understand how AI systems behave in production, from conversations and tool calls to latency, quality, and cost

Operate AI at production scale

Detect issues, investigate failures, and keep AI-powered applications reliable as usage and complexity grow

Improve AI continuously

Use production telemetry to evaluate performance, optimize costs, and make every agent release better than the last

Trusted by everyone from startups to the Fortune 500

Agent Observability

Agent Observability extends AI observability to production AI agents, giving engineering teams the visibility they need to understand behavior, evaluate quality, and optimize cost and performance.

Observe and optimize production AI agents

  • Understand how production AI agents behave with visibility into conversations, tool calls, latency, cost, and quality.

  • Replay every agent decision to debug workflows and understand how responses were generated.

  • Run live evaluations to detect hallucinations, unsafe output, and quality drift before users notice.

  • Optimize latency, token usage, and costs across agents, runs, and models.

AI observability for modern AI systems

Unlock observability as easy as chat.

AI observability extends traditional observability to AI applications and agents. Grafana Cloud combines AI-powered operations, production agent observability, and telemetry optimization into one platform for operating AI systems with confidence.

Start faster with AI assistance

  • Onboard in minutes with chat-driven workflows

  • Automate operational workflows and recurring analyses.

  • Connect your AI tools with MCP, Workspace, and Automations.

  • Get step-by-step guidance with AI-assisted support

  • Use natural language to write queries and build dashboards

Reduce telemetry costs without sacrificing visibility

  • Optimize storage and retention without manual tuning: Customers report 35–50% cost reductions across metrics, logs, and traces

  • Preview and set policies in the UI, with one-click protection for must-keep telemetry

Resolve incidents faster with AI

  • Accelerate investigations with the SRE agent (Investigations)

  • Connect signals seamlessly through a knowledge graph for richer RCA

  • Generate instant log and error explanations to speed triage

Operate services more reliably with AI assistance

  • Improve dashboard hygiene with AI-generated titles and descriptions

  • Make profile data actionable with AI-assisted flame graph parsing

  • Maintain enterprise security with role-based access controls for investigations, rules, and MCP server management

Integrates with the AI ecosystem you already use

Build with the models, frameworks, and tools your teams already use. Grafana Cloud integrates with leading AI providers and open standards so you can observe AI systems alongside the rest of your production infrastructure.

Observe and optimize your AI apps in real time

  • Monitor AI alongside the rest of your stack using the same observability platform for applications, infrastructure, and AI systems

  • Track Claude usage and costs with a prebuilt integration and dashboards with the Anthropic integration

  • Build on OpenTelemetry and open standards to instrument AI applications without locking into proprietary tooling

Real stories from real customers

“One of the biggest use cases for us is reducing the cognitive load on engineers. Grafana Assistant helps us get to root cause faster—without needing deep expertise in every part of our complex system. That lowers training time and reduces risk if one of our experts leaves.”

Neil WilsonDirector of Software Engineering, LexisNexis Risk Solutions

Get Grafana Cloud

free
Always free
Always
$0

Perfect for personal projects, exploring new ideas, and early-stage startups. No charges ever.

Benefits:
  • All Grafana Cloud services, with usage limits

  • Adaptive Telemetry, AI Assistant, and much more

  • Community support

  • 14 days retention for metrics, logs, traces, profiles, & k6 performance tests

pro
Self-serve
From
$19/ month + usage

Ready for scaling with more retention, basic support, and usage-based pricing.

Everything in Free plus:
  • Unlimited access to all Grafana Cloud services; simply pay as you go above the free tier

  • Adaptive Telemetry, AI Assistant, and much more

  • 8X5 email support

  • 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests

enterprise
Full service
Starts at
$25,000/ year spend commit

A full-service offering for companies with security, compliance, and deployment requirements.

Let’s talk if you’re thinking about:
  • Premium support

  • Custom retention

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud offerings including:

Frequently asked questions

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

Secure. Compliant. Proven.
View certifications
FEDRAMP Compliant
NATSEC100 Certified
PCI DSS Compliant
A-LIGN Certified
AICPA SOC Type II Verified
GDPR Compliant

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The open observability cloud

Built on open source, open standards, and open ecosystems

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