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How AI helped us find root causes 3.5x faster

Grafana Assistant everywhere

AI Observability in Grafana Cloud

Grafana Assistant: Why you can trust our agent—and yourself—in an era of AI hallucinations

Grafana Assistant, the Actually Useful AI™ in Grafana Cloud, helps teams investigate incidents, write queries, and understand observability data faster.
Use Grafana Assistant from self-managed Grafana (OSS and Enterprise) with one-click connect to Grafana Cloud. Access it from Slack, Teams, or via API, and connect agents through hosted MCP or the gcx CLI.
Same assistant. Zero context switching.

Shorten the learning curve: create sophisticated dashboards and queries as easy as chat
From SREs to non-technical team members, anyone can explore data, build dashboards, and investigate system issues confidently
Correlate signals across your entire stack to easily surface what broke and why, freeing teams to focus on triage not data hunting
Trusted by everyone from startups to the Fortune 500
Get instant productivity with AI-assisted setup and workflows that cut onboarding time
Build complex queries and dashboards in seconds through a simple chat interface

Stay ahead of incidents with early anomaly detection and correlation with Assistant Investigations
Quickly understand how issues spread across systems by leveraging the SRE agent and the Grafana Cloud Knowledge Graph
Get guided, prioritized next steps to resolve incidents faster
Automate routine triage so teams can focus on impact
Unblock knowledge silos and empower teams to navigate complex systems with AI insights that reduce the need for deep domain expertise
Reduce cognitive load by automating routine tasks like incident summaries, log explanations, and error triage

Enforce governance and human oversight at scale with role-based access (RBAC) for investigations, rules, and integrations—supporting EU AI Act expectations around access control, as well as US security frameworks like SOC 2
Operate within trusted compliance boundaries by running Assistant inside Grafana Cloud, supporting GDPR requirements in the EU, CCPA requirements in the U.S., and established security practices relied on by US enterprises
Work seamlessly across environments by using Assistant in Grafana Cloud, Slack, Microsoft Teams, and MCP-connected tools, so teams can investigate and collaborate while agents take action. Connect your self-managed Grafana instance with a one-click setup, or use Assistant via API or gcx CLI to extend workflows further.

“One of the biggest use cases for us is reducing the cognitive load on engineers. Grafana Assistant helps us get to root cause faster—without needing deep expertise in every part of our complex system. That lowers training time and reduces risk if one of our experts leaves.”
Neil WilsonDirector of Software Engineering, LexisNexis Risk Solutions
No credit card required
Limited to 3 active AI users per month (40M tokens / user / mo) & 25M tokens per month for service account usage
Community support
Automatic volume discounts. Pricing at scale. View calculator
3 active AI users per month (40M tokens / user / mo) & 25M tokens per month for service account usage, then pay as you go
8×5 email support
Scalable unit price based on annual commit
Premium support
Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)






OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience.
Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend.
Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response.






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