Usage-based & custom pricing to help you scale

A full observability stack: visualization to backend storage and so much more

Free

Perfect for personal projects, exploring new ideas, and early-stage startups. No charges ever.

Get started

Always

Benefits:

All Grafana Cloud services, limited to the included usage
Community support
All Enterprise plugins for 3 users
14-day retention for Metrics, Logs, Traces, Profiles & k6 Performance Tests

Included usage each month:

Metrics: 10k metrics billable series
Logs, Traces, Profiles: 50 GB each
k6 Performance Testing: 500 VUh
Application Observability: 2,232 host hours
K8s Monitoring: 2.2k host hours / 37k container hours
Frontend Observability: 50k sessions
Synthetics: 100k test executions
Visualization: 3 active users
IRM: 3 active users

Pro

Ready for scaling with more retention, basic support, and usage-based pricing.

Get started

From

$19 /month

More benefits:

All Grafana Cloud services, with the same usage included in Free, and clear pricing above that *
8 x 5 email support
Access to Enterprise plugins at additional cost
13-month retention of Metrics; 30-day retention of Logs, Traces, Profiles & k6 Performance Tests
99.5% uptime SLA

Included usage each month:

Metrics: 10k metrics billable series
Logs, Traces, Profiles: 50 GB each
k6 Performance Testing: 500 VUh
Application Observability: 2,232 host hours
K8s Monitoring: 2.2k host hours / 37k container hours
Frontend Observability: 50k sessions
Synthetics: 100k test executions
Visualization: 3 active users
IRM: 3 active users

Advanced

Ideal for scaling or critical use cases with 24 x 7 support and Enterprise plugins included.

Get started

From

$299 /month

Even more benefits:

All Grafana Cloud services, with 2x the usage included and clear pricing above that *
24 x 7 email support
All Enterprise plugins for 5 users
13-month retention of Metrics; 30-day retention of Logs, Traces, Profiles; 180-day retention of k6 Performance Tests
99.5% uptime SLA

Included usage each month:

Metrics: 20k metrics billable series
Logs, Traces, Profiles: 100 GB each
k6 Performance Testing: 1k VUh
Application Observability: 3,720 host hours
K8s Monitoring: 2.2k host hours / 37k container hours
Frontend Observability: 100k sessions
Synthetics: 200k test executions
Visualization: 5 active users
IRM: 5 active users

Enterprise

A full-service offering for companies with security, compliance, and deployment requirements.

Custom

Let’s talk if you’re thinking about:

A dedicated environment on Grafana Cloud
Grafana Cloud in new regions/AZs
FedRAMP
Bring Your Own Cloud (your AWS/Azure/GCP account)

Or additional scenarios (not limited to):

Custom retention policies
Advanced permissions
Account hierarchy and enterprise org controls
Custom security questionnaires
Custom SLAs and upgrade windows
HIPAA and other certifications
Volume discounts & negotiated discount tiers
Contract, legal, and security reviews

Other aspects that may be important to you:

24 x 7 x 365 premium enterprise support
Named account team & shared Slack channels
Access to observability architects at no additional cost
Guided migration support
Ongoing professional services

*Need more than the usage included in the Pro and Advanced tiers? Here’s the pricing:

Metrics: $8 per 1k series, 13 months retention
Logs, Traces, Profiles: $0.50 per GB ingested
k6 Performance Testing: $0.15 per VUh
Application Observability: $0.04 per host hour
Kubernetes Monitoring - $0.015 per host hour
Frontend Observability: $0.90 per 1k sessions
Synthetics: $5 per 10k test executions
Visualization: $8 per active user
Enterprise plugins - $55 per active user
IRM: $20 per active user

Start with Grafana Cloud for free, then pay as you grow

Enterprise scale? Contact us (Hint: nice people & volume discounts)

Free Forever

Always

No payment. Ever.

All Grafana Cloud features
Usage capped to Free tier limits
Community support only

Monthly limits:

Metrics 10k metrics billable series, 14 days retention
Visualization 3 active users with Enterprise plugins
Logs, Traces, Profiles 50 GB each, 14 days retention
IRM 3 active users
Application Observability 2,232 host hours
Kubernetes Monitoring 2.2k host / 37k container hours
Frontend Observability 50k sessions
Synthetics 100k test executions
k6 Performance testing 500 virtual user hours, 14 days retention

Get started

Create free account

No credit card required.

Pro Pay As You Go

Starts at

$19 /month

Scale beyond the free tier & unlock more retention + support. Pay as you go monthly for any usage exceeding the free tier

All Grafana Cloud features, Enterprise plugins optional
Includes 10k metrics, 50 GB logs, 50 GB traces, 50 GB profiles, 50k frontend sessions, 2.2k host / 37k container hours for kubernetes monitoring, 2,232 app o11y host hours, 100k synthetics test executions, 500 k6 VUh, and 3 Grafana & IRM users per month
8x5 support

Usage-based pricing

Metrics $8 per 1k series, 13 months retention
Visualization $8 per active user or $55 per active user with Enterprise plugins
Logs, Traces, Profiles $0.50 per GB ingested, 30 days retention
IRM $20 per active user
Application Observability $0.04 per host hour, pay for actual usage, no peak billing
Kubernetes Monitoring $0.015 per host hour, $0.001 per container hour
Frontend Observability $0.90 per 1k sessions
Synthetics $5 per 10k test executions
k6 Performance testing $0.15 per VUh, 30 days retention

Create account

Advanced Premium Bundle

Starts at

$299 /month

2x included usage, Enterprise plugins, and 24x7 support

All Grafana Cloud features, Enterprise plugins included
Includes 20k metrics, 100 GB logs, 100 GB traces, 100 GB profiles, 1k k6 VUh, 100k frontend sessions, 3,720 application observability host hours, 2.2k host / 37k container hours for kubernetes monitoring, 200k synthetics test executions, and 5 Grafana and IRM users per month
24x7 support

Usage-based pricing

Metrics $8 per 1k series, 13 months retention
Visualization $55 per active user with Enterprise plugins
Logs, Traces, Profiles $0.50 per GB ingested, 30 days retention
IRM $20 per active user
Application Observability $0.04 per host hour, pay for actual usage, no peak billing
Kubernetes Monitoring $0.015 per host hour, $0.001 per container hour
Frontend Observability $0.90 per 1k sessions
Synthetics $5 per 10k test executions
k6 Performance testing $0.15 per VUh, 180 days retention

Create account

Metrics

Fully managed, highly scalable metrics service in Grafana Cloud with built-in features to optimize cost.

Feature highlights

Metrics cost optimization

Only pay for data that you find useful. Use Adaptive Metrics to eliminate unused time series data through aggregation and cardinality optimization, and leverage preconfigured integrations to only collect the data that is useful. Typical optimization ranges from 20 - 50%.

Performance at scale

Sharded query engine for 10x improvement in query speed; scalable compactor for unlimited cardinality, tested up to 1 billion active series.

Flexible data formats

Support for various metric formats like Prometheus, OpenTelemetry, Datadog, InfluxDB, Graphite, etc. with zero re-instrumentation of agents or application code.

Ease of use

100+ out-of-the-box Prometheus exporter integrations with preconfigured dashboards and alerts.

Full feature list:

Docs

Pricing starts at:

$8 per 1k metrics billable series

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 10k metrics billable series per month. No credit card required. Free forever.
Retention 14 days

Cloud Pro

Pay As You Go

Included usage 10k metrics billable series per month, then pay for what you use. No usage limits.
Retention 13 months

Cloud Advanced

Premium Bundle

Included usage 20k metrics billable series per month, then pay for what you use. No usage limits.
Retention 13 months

FAQ

What is metrics billable series?

Metrics billable series is calculated based on two components: active series and data points per minute (DPM). By understanding these components, you’ll be able to better manage usage and reduce costs for your organization. See pricing docs –>

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Logs

Fully managed log aggregation system powered by Grafana Loki that allows you to store and query logs from all your applications and infrastructure.

Feature highlights

Logs cost optimization

Use logs volume explorer, logs filtering, and logs to metrics to optimize cost. Understand which log streams are generating the most volume to better attribute logs ingest across an organization and identify areas where logs ingest can be optimized via logs filtering and logs to metrics.

Performance at scale

Run faster queries at scale with massive parallelization and query splitting techniques. Native support for out-of-order ingestion and bursts of logs, so no more lost logs.

Flexible data formats

Leverage Promtail, Fluentbit, Fluentd, Vector, Logstash, the OpenTelemetry Collector, and the Grafana Agent, as well as a host of unofficial clients for shipping logs.

Logs Export

For long-term retention needs, export logs to your own storage bucket (e.g., s3) in a format that is still queryable without needing to ingest logs back into Grafana.

Full feature list:

Docs

Pricing starts at:

$0.50 per GB logs ingested per month

30 days retention included

Fair use policy for querying applies

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 50 GB logs ingested per month. No credit card required. Free forever.
Retention 14 days

Cloud Pro

Pay As You Go

Included usage 50 GB logs ingested per month, then pay for what you use. No usage limits.
Retention
30 days
Custom retention available

Cloud Advanced

Premium Bundle

Included usage 100 GB logs ingested per month, then pay for what you use. No usage limits.
Retention
30 days
Custom retention available

FAQ

Do you offer retention greater than 30 days?

Yes, we have additional retention options available. Contact us for more details. Default retention is 30 days, and you can also use logs export to retain logs in your own storage bucket.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Traces

Fully managed, easy-to-use, highly scalable, and cost-effective distributed tracing backend.

Feature highlights

Traces cost optimization

Cloud Traces leverages object storage and a columnar trace storage format based on Apache Parquet, making it extremely cost-effective.

Performance at scale

Using a massively parallel query engine, Cloud Traces can scan terabytes of traces per second, meaning searches complete in record time.

Flexibility and ease of use

Compatible with Prometheus and OpenTelemetry ecosystem using the native pipelining capabilities in the Grafana Agent. Accept all trace formats (Jaeger, Zipkin, etc.) with minimal changes to application instrumentation.

Trace to metrics

Generate metrics from your trace data so you can monitor high-level RED signals on application performance and see a map of your services.

Full feature list:

Docs

Pricing starts at:

$0.50 per GB traces ingested per month

30 days retention included

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 50 GB traces ingested per month. No credit card required. Free forever.
Retention 14 days

Cloud Pro

Pay As You Go

Included usage 50 GB traces ingested per month, then pay for what you use. No usage limits.
Retention 30 days

Cloud Advanced

Premium Bundle

Included usage 100 GB traces ingested per month, then pay for what you use. No usage limits.
Retention 30 days

FAQ

Do you offer retention greater than 30 days?

Yes, we have additional retention options available. Contact us for more details.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Grafana visualization

Query, visualize, alert on, and understand your data no matter where it’s stored.

Grafana

Query, visualize, alert on hundreds of data sources.

Feature highlights

Ease of use and flexibility: Visualize data from a Kubernetes cluster, Raspberry Pi, different cloud services, or even Google Sheets in a single dashboard to gain full stack visibility, track real-time SLI/SLO metrics, and more.

Security and governance: Create and manage user permissions, instances, access policies, and tokens via UI and/or API. Leverage SSO, RBAC, SAML, audit logs, reporting, etc. at scale.

Generative AI for panels: Automatically generate titles and descriptions and change summaries for your Grafana dashboards to streamline your workflow.

Private Data Source Connect: Leverage the Private Data Source Connect feature to query any network-secured data source, regardless of whether it is hosted on an AWS/GCP/Azure VPC, an on-prem network, or even your local computer.

See docs for full feature list

Pricing starts at:

$8 per active user / month

Grafana with Enterprise plugins

Query, visualize, alert on hundreds of data sources including Enterprise plugins.

Feature highlights

Everything in Grafana + Enterprise plugins

Full list of Enterprise plugins

Pricing starts at:

$55 per active user / month

Cloud Free

No payment. Ever.

Usage limited to 3 monthly active users. No credit card required. Free forever.
Support Community support only

Cloud Pro

Pay As You Go

Included usage 3 monthly active users, then pay for what you use. Paid add-on: Enterprise plugins. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 5 monthly active users, then pay for what you use. Enterprise plugins included. No usage limits.
Support 24x7 support

FAQ

What is a Grafana active user?

Any user that logs into Grafana during the billing month is considered an active user.

Does the Cloud Pro Pay As You Go plan include Enterprise plugins?

Enterprise plugins are a paid add-on for the Cloud Pro Pay As You Go Plan that is priced at $55 per active user per month. By default, your account will have Grafana without Enterprise plugins, which is priced at $8 per active user per month.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Profiles

Fully managed continuous profiling tool that gives you a cost-efficient way to better understand the resource usage of code.

Feature highlights

Profiles cost optimization

Spot CPU spikes, memory leaks, and other inefficiencies with code-level visibility into resource usage. Teams can then optimize their code and lower infrastructure costs.

Performance at scale

For a typical “busy” server, profiling operates with about 3% overhead - within spare capacity in most cases - allowing you to optimize and minimize costs for the remaining 97%.

Ease of use

A flamegraph view of profiles helps drastically reduce the time (weeks to hours) to identify and fix performance issues. Label explorer view shows which labels are consuming the most resources.

Profiles + traces

Leverage profiling with tracing to deep dive into service latency and identify which lines of code are impacting performance.

Full feature list:

Docs

Pricing starts at:

$0.50 per GB profiles ingested per month

30 days retention included

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 50 GB profiles ingested per month. No credit card required. Free forever.
Retention 14 days

Cloud Pro

Pay As You Go

Included usage 50 GB profiles ingested per month, then pay for what you use. No usage limits.
30 days Custom retention available

Cloud Advanced

Premium Bundle

Included usage 100 GB profiles ingested per month, then pay for what you use. No usage limits.
30 days Custom retention available

FAQ

Do you offer retention greater than 30 days?

Yes, we have additional retention options available. Contact us for more details.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Incident Response & Management (IRM)

Fully managed incident and response management including on-call scheduling, notifications, and incident management.

Feature highlights

IRM cost optimization

Billed only for active users in the on-call and incident workflow. See FAQ below.

Performance at scale

Automate incident lifecycle, including incident channel creation, automated timeline updates, and role assignments, with integrations to G-suite, Slack, and GitHub at scale.

Ease of use

Use API-first workflows to create and manage on-call schedules and automate escalations.

PagerDuty migrator

Leverage OSS migrator from PagerDuty to migrate configuration for notification rules, schedules, escalation policies, and services (integrations) to Grafana OnCall.

Full feature list:

Docs

Pricing starts at:

$20 per IRM active user per month

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 3 IRM active users per month. No credit card required. Free forever.
Support Community support only

Cloud Pro

Pay As You Go

Included usage 3 IRM active users per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 5 IRM active users per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is an IRM active user?

An active IRM user is defined as a user who is included in OnCall schedules or escalation chains or performs any of the following actions:

Changed the status of an alert group or OnCall configuration
Received a page or paged another user
Created, edited, or updated an incident

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Application Observability

Gain application performance insights and reduce MTTR out of the box, all based on OpenTelemetry and Prometheus.

Feature highlights

Prebuilt dashboards and workflows

Accelerate time to insights with guided onboarding, Service Inventory, Service Overview, Service Map, and seamless metrics/logs/traces exploration.

Correlate signals across the full stack

Correlate metrics, logs, and traces across frontend, application & infrastructure layers, preserving context during troubleshooting.

OpenTelemetry and Prometheus native

Combine OpenTelemetry and Prometheus instrumentation as you want. No more expensive, proprietary instrumentation.

Full feature list:

Docs

Pricing starts at:

$0.04 Per Host Hour

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 2,232 app o11y host hours per month
Support Community support only

Cloud Pro

Pay As You Go

Included usage 2,232 app o11y host hours per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 3,720 app o11y host hours per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is a Host Hour?

An Host is a physical or virtual operating system instance that is sending observability signals including traces and span metrics - a host is considered active if it has sent observability signals in the last 15 minutes. Billable host hours is the total number of host hours measured during the month.

Note: By billing based on host hours, customers don’t have to pay for their peak (i.e. 99th percentile) host usage but rather the actual host hours consumed during the billing month.

When does Host Hour based pricing apply?

Host Hours based pricing is only applicable for customers that are using the Application Observability product offering in Grafana Cloud.

For customers not using the Application Observability product offering in Grafana Cloud and instead building their own dashboards, alerts, and workflows to monitor applications, standard pricing for Grafana Cloud Metrics, Logs, Traces, Profiles and Visualization applies and there are no charges based on Host Hours.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for Enterprise scale usage. Contact us for more details.

Kubernetes Monitoring

Kubernetes observability for performance, health, energy and cost monitoring.

Feature highlights

Simple setup

Connect your infrastructure by a simple helm chart installation powered by Grafana Alloy. Pre-filter to only ingest the data that is actually useful.

Highly compatible

Designed for diverse use cases, Kubernetes Monitoring works with a broad spectrum of Kubernetes distributions, cloud service providers, and industry standards for metric capturing and exportation.

Cost monitoring

Identify Kubernetes efficiencies and cost savings with OpenCost-based features and visualizations. Analyze, categorize, and visualize expenses and trends by cloud provider and resource type.

Instantly-correlated telemetry

Access correlated Kubernetes metrics,logs and events, Prometheus and Grafana Loki’s shared metadata keeps the exact same labels for your Kubernetes infrastructure.

Out-of-the-box observability

Start quickly monitoring your fleet with pre-configured dashboards, alerts, and scraping rules to effectively monitor prevalent Kubernetes services.

Predictive Analytics

Forecast Kubernetes object consumption, from cluster to container, including CPU & memory needs.

Full feature list:

Docs

Pricing:

$0.015 Per Host Hour

$0.001 Per Container Hour

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 2,232 host hours & 37,944 container hours per month
Support Community support only

Cloud Pro

Pay As You Go

Included usage 2,232 host hours & 37,944 container hours per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 3,720 host hours & 52,824 container hours per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is a Host Hour?

An Host is a physical or virtual operating system instance that is sending observability signals including k8s metrics - a host is considered active if it has sent observability signals in the last 15 minutes. Billable host hours is the total number of host hours measured during the month.

Note: By billing based on host hours, customers don’t have to pay for their peak (i.e. 99th percentile) host usage but rather the actual host hours consumed during the billing month.

When does Host Hour based pricing apply?

Host Hours based pricing is only applicable for customers that are using the Kubernetes Monitoring product offering in Grafana Cloud.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Frontend Observability

Fully managed real user monitoring (RUM) that provides immediate, clear, actionable insights into the end user experience of web applications.

Feature highlights

Monitor end user experience

Measure page load times, user interaction, cumulative layout shift, and more Web Vitals for understanding and delivering a great user experience.

Reduce MTTR for frontend errors

Intelligently group errors for faster trigaing and provide code-level visibility for faster investigation.

Gain frontend-to-backend visibility

Reconstruct user behavior leading up to an issue and correlate the data with backend requests when debugging issues.

Full feature list:

Docs

Pricing starts at:

$0.90 per 1k sessions

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 50k sessions per month. No credit card required. Free forever.
Support Community support only

Cloud Pro

Pay As You Go

Included usage 50k Sessions per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 100k Sessions per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is a session?

A “session” is defined as the time that a user is spending in a frontend application on and off from start to finish or timeout. A user session is either created or resumed when a user visits and uses the site. A user session ends after a maximum lifetime of 4 hours or after inactivity timeout of 15 minutes. The SDK will automatically create a new user session in any of these situations, if the user returns.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Synthetic monitoring

Proactively monitors your APIs and web applications globally and throughout the application lifecycle, with out-of-the-box debugging insights.

Feature highlights

Validate critical user journey

Proactively monitor the performance and uptime of your websites and APIs at various network levels from around the globe, helping you track SLOs and SLAs.

Synthetic monitoring as code

Streamline your workflow with automated Synthetic Monitoring. Use the same k6 scripts from pre-prod to production to improve collaboration and efficiency.

Debug failed checks faster

Combine the user-friendly pre-built dashboards with Grafana’s flexible dashboarding for effortless triage, diagnosis, and issue resolution.

Full feature list:

Docs

Pricing starts at:

$5 per 10k test executions

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 100k test executions per month. No credit card required. Free forever.
Support Community support only

Cloud Pro

Pay As You Go

Included usage 100k test executions per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 200k test executions per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is a test execution?

A test execution is a Synthetic test running in a probe location per minute of run time. Example: A synthetic test running in 5 locations that takes 1.5 minutes to complete will consume 10 executions each time it runs.

How do I estimate the number of test executions?

To estimate the number of test executions per month, you will need the following inputs:

Number of Locations (Probes)
Number of Targets (Tests)
Duration of Test (rounded to the nearest minute)
Frequency of Tests (in Minutes)

Using the above info, you can calculate the number of test executions per month by applying this formula (where 43,200 is the total minutes in a month): probes x tests x duration x (43,200 / frequency)

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

k6 Performance testing

Fully managed performance testing platform to prevent system failures and consistently deliver fast and reliable applications.

Feature highlights

Performance at scale

Run load tests in the cloud for up to 1 million concurrent virtual users or 5 million requests/second. Launch tests from 21 geographic locations to ensure a great experience no matter where your users are.

Ease of use and flexibility

Onboard users quickly and lower the barrier to entry for writing test scripts with the GUI test builder and browser recorder. Schedule and automate testing from the web app, CLI, and CI pipelines and use SLOs as the pass/fail criteria.

k6 and Tempo

The integration generates useful aggregations, correlations, and actionable insights from users’ tracing data to help understand your performance tests and prevent reliability problems from impacting end users.

Full feature list:

Docs

Pricing starts at:

$0.15 per virtual user hour

See pricing docs

Enterprise scale?

Cloud Free

No payment. Ever.

Usage limited to 500 virtual user hours (VUh) per month. No credit card required. Free forever.
Support Community support only

Cloud Pro

Pay As You Go

Included usage 500 virtual user hours (VUh) per month, then pay for what you use. No usage limits.
Support 8x5 support

Cloud Advanced

Premium Bundle

Included usage 1000 virtual user hours (VUh) per month, then pay for what you use. No usage limits.
Support 24x7 support

FAQ

What is a virtual user hour (VUh)?

VUh is calculated by using the following formula:

(Maximum number of VUs x test execution duration in minutes) / 60 minutes = VUh

If your test ramps up to a maximum of 100 VUs and runs for 10 minutes, the test run will use 16.67 VUh ((100 VUs x 10 minutes)/60 = 16.67 VUh).

Note that VU hours are calculated based on the period that the test run executes, not the preconfigured test duration. If the test duration is 2 or more hours but runs for only 30.01 minutes, then the subscription will be charged for the test-execution period rounded up to the next minute (in this case, 31 minutes).

The minimum for a test is 1 VUh. Find additional details here.

Do you provide discounts for higher usage volumes?

Yes, we provide volume discounts for enterprise-scale usage. Contact us for more details.

Self-managed: Grafana Enterprise

Grafana self-managed with custom pricing.

Compose and scale observability with one or all pieces of the stack – on your infrastructure. Purpose-built to handle the scale of today’s data volumes and tomorrow’s growth.

Customized data usage, retention, and users
Audit logging
Enhanced LDAP
Team sync
Access to all Enterprise plugins
Custom branding
Customer success manager
Role-based access control

The Grafana Enterprise Stack includes features that provide better scalability, collaboration, operations, and governance in a self-managed environment.

Additional pricing FAQ

Will I be billed during my 14-day unlimited usage trial?

Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.

How can I cancel my subscription or close my account?

For monthly Pro & Advanced customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.

For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.

If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.