Pricing
Options for every user, organization, and use case
Volume discounts, custom pricing, and nice people
Grafana Cloud Incident Response & Management (IRM)
Grafana Self-managed
Grafana Enterprise
Compose and scale observability with one or all pieces of the stack – on your infrastructure. Purpose-built to handle the scale of today’s data volumes and tomorrow’s growth.
The Grafana Enterprise Stack includes features that provide better scalability, collaboration, operations, and governance in a self-managed environment.
- Customized data usage, retention, and users
- Access to all Enterprise plugins
- Audit logging
- Enhanced LDAP
- Team sync
- Custom branding
- Customer success manager
- Role-based access control
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Cloud FreeEverything users need to understand their applications and infrastructure | Cloud ProFor teams and workloads that require scale, security, and collaboration | Cloud AdvancedFor enterprises with large scale, security, and governance needs to centrally manage | |
---|---|---|---|
Managed features | |||
Dashboards
| • 10 | • Unlimited | • Unlimited |
Stacks
| • 1 | • 3 | • 3 |
Metrics cardinality management
| • | • | • |
Adaptive metrics
| • | • | • |
Synthetic monitoring
| • | • | • |
Grafana Machine Learning
| • | • | • |
Alerts
| • | • | • |
Alertmanager
| • | • | • |
Grafana Agent
| • | • | • |
Panels
| • | • | • |
Panel editor
| • | • | • |
Share dashboards and panels | • | • | • |
Library panel
| • | • | • |
Linking
| • | • | • |
Transformations
| • | • | • |
Templates
| • | • | • |
Variables
| • | • | • |
Explore
| • | • | • |
Exemplars
| • | • | • |
LogQL
| • | • | • |
Loki query editor
| • | • | • |
Log browser
| • | • | • |
Log queries
| • | • | • |
Log context
| • | • | • |
Live tailing
| • | • | • |
PromQL
| • | • | • |
Prometheus alerting UI
| • | • | • |
Recorded queries
| • | • | • |
Query tracing
| • | • | • |
Upload JSON trace file
| • | • | • |
Linking trace ID from logs
| • | • | • |
Visualize and monitor | |||
Integrations: out-of-the-box dashboards
| • | • | • |
Prometheus Exporter quickstarts
| • | • | • |
Community-created plugins
| • | • | • |
Grafana Labs-created plugins
| • | • | • |
Enterprise plugins
| • | • | • |
Data source plugins
| • | • | • |
App plugins
| • | • | • |
Panel plugins
| • | • | • |
Plugins platform
| • | • | • |
Plugin catalog
| • | • | • |
k6 testing | |||
Max VUs | • 100 per test | • 10k per test | • 10k per test |
Test duration | • 1 hour | • 12 hours | • 12 hours |
Data retention | • 14 days | • 30 days | • 180 days |
Saved tests | • 5 | • 25 | • 50 |
Load zones | • 1 | • 10 | • 10 |
Usage reports | • | • | • |
PDF reports | • | • | • |
Private load zones
| • | • | • |
Static IPs
| • | • | • |
Incident Response & Management | |||
OnCall Alert Groups
| • | • Grafana IRM Lite Limits | • Grafana IRM Lite Limits |
OnCall Escalations Chains | • | • | • |
OnCall Scheduling: Teraform, ical, web-based | • | • | • |
OnCall Integrations: Slack, Microsoft Teams, Telegram | • | • | • |
OnCall Notifications: SMS & Phone Calls | • | • | • |
OnCall Mobile App | • | • | • |
OnCall Webhooks | • | • | • |
Incidents: Declare an Incident
| • | • Grafana IRM Lite Limits | • Grafana IRM Lite Limits |
Incidents: View & Contribute to Incidents | • | • | • |
Incidents: Declare a Drill Incident | • | • | • |
Incident: Slack & Microsoft Teams | • | • | • |
Incident Integrations: Google, Snow, GitHub, Jira, Zoom | • | • | • |
Incident API Access | • | • | • |
Incident Webhooks | • | • | • |
Collaboration and usage | |||
A global view of metrics
| • | • | • |
Usage insights
| • | • | • |
Reporting
| • | • | • |
Custom branding (White labeling)
| • | • | • |
Team sync
| • | • | • |
Security and governance | |||
Administration UI
| • | • | • |
Compliance
| • | • | • |
Manage users and permissions
| • | • | • |
Dashboard and folder permissions
| • | • | • |
Data source permissions
| • | • | • |
LDAP
| • | • | • |
Query caching
| • | • | • |
SAML
| • | • | • |
Audit logs
| • | • | • |
Centralized authentication (OAuth2)
| • | • | • |
Enhanced LDAP sync
| • | • | • |
Vault integration
| • | • | • |
Role-based access control | • | • | • |
Availability and scalability | |||
Customizable long-term retention | • | • | • |
High availability
| • | • | • |
Flexible region choice
| • | • | • |
SLA
| • | • | • |
Zero-downtime upgrades
| • | • | • |
Fully managed deployment
| • | • | • |
Support | |||
Onboarding and technical troubleshooting
| • | • | • |
Community support
| • | • | • |
Customer success manager
| • | • | • |
Support
| • | • 8x5 | • 24x7 |
Grafana Labs training / professional services
| • | • | • |
FAQ
What is an Active User?
Visualization: Any user that logs into Grafana during the billing month
Incident Response & Management (IRM): A user is considered active if they perform any of these actions below or if they are included in OnCall schedules or escalation chains
- Changed status of alert group or OnCall configuration
- Got paged or paged someone
- Created, declared, edited, updated, or deleted an Incident
What is the difference between Grafana IRM & Grafana IRM Lite?
Grafana IRM is a fully featured Incident Response & Management offering without any limits. Grafana IRM Lite is a preview version of Grafana IRM with limitations - up to 100 alert groups per integration and up to 5 incidents per month.
What is a VUh (k6)?
A k6 VUh is a user or thread emulated during a k6 test, rounded up to the nearest complete hour.
Will I be billed during my 14-day trial of Grafana Cloud Pro?
Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
How can I cancel my subscription or close my account?
For monthly Pro customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.
For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.
If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.
What is an Active User?
Visualization: Any user that logs into Grafana during the billing month
Incident Response & Management (IRM): A user is considered active if they perform any of these actions below or if they are included in OnCall schedules or escalation chains
- Changed status of alert group or OnCall configuration
- Got paged or paged someone
- Created, declared, edited, updated, or deleted an Incident
What is the difference between Grafana IRM & Grafana IRM Lite?
Grafana IRM is a fully featured Incident Response & Management offering without any limits. Grafana IRM Lite is a preview version of Grafana IRM with limitations - up to 100 alert groups per integration and up to 5 incidents per month.
What is a VUh (k6)?
A k6 VUh is a user or thread emulated during a k6 test, rounded up to the nearest complete hour.
Will I be billed during my 14-day trial of Grafana Cloud Pro?
Nope! If you decide to continue after the 14-day trial (we hope you do), you can decide between the Pro or Free plan available with Grafana Cloud.
How can I cancel my subscription or close my account?
For monthly Pro customers, simply log into your account and go to “manage subscription” to downgrade your plan. Please note: Deleting your stack does not cancel your subscription.
For annually billed customers, the notice period will be in your service order or can be provided by your Account Executive.
If you have any questions, simply email support@grafana.com from an email address registered as an admin on your account.