Retail and E-commerce

How retail and e-commerce organizations use Grafana Cloud for observability

With full-stack visibility and flexibility at any scale, the most innovative organizations keep their mission-critical workloads running smoothly with the open observability cloud.

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Monitor all your workloads in one place

From infrastructure to applications, data centers to in-store devices, you're covered with Grafana Cloud.

Jimdo adopted Grafana Cloud to unify its telemetry fleet into one managed observability platform

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Prepare for anything

Plan ahead with developer-friendly performance testing. Build with confidence knowing that your site will operate smoothly even at the busiest of times. 

Just Eat Takeaway.com load tests end-to-end delivery workflows with Grafana Cloud k6 so teams are prepared for any and all levels of traffic

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Respond to incidents quickly

Make sure your site reliability isn't costing you sales. Get to the root cause quicker, and move even faster with an assist from our native AI.

Grafana Assistant, powered by Grafana Cloud, helped SpotOn accelerate incident resolution and minimize downtime

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No hype, just results

“[Migrating to Grafana Cloud] meant that we could focus on the observability—getting the best out of the platform—without running it...and by offsetting some logs to metrics and moving that data into Grafana Cloud Metrics, we were able to save a significant amount of money.”

Dylan Morley

Lead Principle Engineer, ASOS

50%

reduction in MTTR with Grafana SLO

30%

reduction in overall observability costs

Grafana Cloud capabilities

Critical insights without the noise

Agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts for surfacing the data you need for faster incident response.

Performance testing your devs actually like

With Grafana Cloud k6, you can bring cross-functional teams together, boost release confidence with shift-left testing, and correlate tests to troubleshoot and reduce MTTR.

AI-powered visibility into user activity

Proactively tests and monitors the reliability of your critical user flows, websites, and APIs from around the world with Synthetic Monitoring. Get real-time, actionable insights into how users experience your applications with Frontend Observability.

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The state of observability for retail and e-commerce

63%

of retail and e-commerce companies have centralized observability

77%

of retail and e-commerce companies say cost is one of the important criteria when selecting observability solutions

34%

of retail and e-commerce companies say alert fatigue is their biggest obstacle to faster incident response—the most commonly cited obstacle.

Grafana Labs: オブザーバビリティプラットフォームのための2026年Gartner® Magic Quadrant™でのリーダー

ガートナーは、実行能力とビジョンの完全性に基づいて20社のベンダーを評価し、Grafana Labsはビジョンの完全性で最も遠くに位置付けられました。

続きを読む

Gartner®、オブザーバビリティプラットフォーム向けのマジック・クアドラント™、著：Gregg Siegfried、Matt Crossley、Padraig Byrne、Andre Bridges、Martin Caren、2025年7月7日

ガートナーおよびマジック・クアドラントは、Gartner, Inc.および/またはその関連会社の商標です。

ガートナーは、その出版物に描かれている企業、ベンダー、製品、サービスを支持せず、また、最高評価またはその他の指定を受けたベンダーのみを選択するよう技術ユーザーに助言することはありません。ガートナーの出版物は、ガートナーのビジネスとテクノロジーのインサイト組織の意見で構成されており、事実の陳述として解釈すべきではありません。ガートナーは、この出版物に関していかなる保証も否認します。商品性または特定の目的への適合性に関するいかなる保証も含め、明示または暗示のいかなる保証も否認します。

このグラフィックは、ガートナー社によってより大きな調査文書の一部として発表されたものであり、文書全体の文脈で評価されるべきです。ガートナーの文書は、Grafana Labsにリクエストすると入手できます。

Grafana Cloud Observability Platform | Retail and Ecommerce | Grafana Labs