Media and Telecommunications

How media and telecommunications organizations use Grafana Cloud for observability

With full-stack visibility and flexibility at any scale, the most innovative organizations keep their mission-critical workloads running smoothly with the open observability cloud.

AI-enabled visibility

Monitor all your assets, from infrastructure to applications, and take advantage of actually useful AI that enables easier troubleshooting and broader, faster adoption.

Sky has taken advantage of the AI features in Adaptive Telemetry to save money and get better insights about their data

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Deep insights, no noise

Agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts for surfacing the data you need for faster incident response.

Mux cut volume, extended retention times, and improved long-term analysis with Grafana Cloud’s unified observability

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No vendor lock-in

Underpinned by open source software, committed to open standards, and able to integrate with hundreds of enterprise plugins and data source solutions.

LexisNexis embraced open standards and Grafana Cloud to future-proof their observability

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No hype, just results

“When election night came—the biggest day in news for us—everything just worked. [Because of Grafana Cloud, we had] no alarms, no outages, no drama.”

Joseph Kregloh

Senior Manager of Cloud Engineering, USA Today Co.

Grafana Cloud capabilities

Cost control

Eliminate unneeded data with Adaptive Telemetry. Use the billing dashboards to track current spending to avoid any surprises, and leverage AI to predict future costs.

Out-of-the-box value

Get instant value with solutions tailored to your needs: Kubernetes Monitoring, Application Observability, Grafana SLO, Real User Monitoring, and more.

AI Assistance

Onboard quickly, act decisively, and resolve issues faster with built-in AI capabilities that give you full visibility across your entire stack and systems.

Secure. Compliant. Proven.
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FEDRAMP Compliant
NATSEC100 Certified
PCI DSS Compliant
A-LIGN Certified
AICPA SOC Type II Verified
GDPR Compliant

The state of observability for media and telecommunications

84%

of media organizations are using OpenTelemetry in some capacity

73%

of media organizations are using at least four different observability technologies

74%

of telecommunication organizations "mostly" or "only" use observability tools under an open source license

Grafana Labs: A Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms

Gartner evaluated 20 vendors based on their Ability to Execute and Completeness of Vision, and Grafana Labs was positioned furthest in Completeness of Vision.

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Graph showing Gartner's Magic Quadrant for Observability Platforms.

Gartner®, Magic Quadrant™ for Observability Platforms, By Gregg Siegfried, Matt Crossley, Padraig Byrne, Andre Bridges, Martin Caren, 7 July 2025

Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Grafana Labs.

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