Financial Services

How financial services organizations use Grafana Cloud for observability

With full-stack visibility and flexibility at any scale, the most innovative organizations keep their mission-critical workloads running smoothly with the open observability cloud.

Predictable, reliable, scalable

Easily ingest massive data volumes, burst to meet spikes in demand, and keep costs under control—all from one centralized platform.

Prudential Services Singapore used Grafana Cloud and Terraform to replace fragmented monitoring with scalable, predictable observability

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No vendor lock-in, any data source

Underpinned by open source software and committed to open standards, financial services organizations stay with Grafana Cloud because they want to—not because they have to.

Kushki centralized its observability stack using Grafana Cloud’s vast network of 100+ data sources plugins

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AI-powered end-to-end visibility

Monitor the complete transaction lifecycles with actually useful AI that enables easier troubleshooting and broader, faster adoption.

BlackRock adopted Knowledge Graph to extract intelligence and connectivity from existing data, helping SREs gain visibility without manual coding

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No hype, just results

“Moving to Grafana Cloud reduced our complexity… Nobody wants to maintain a huge amount of infrastructure. Everybody wants to do the new cool stuff.”

Julia Dutzmann

Software Engineer, AXA Germany

Grafana Cloud capabilities

Enterprise-grade observability

Scalable and reliable enough for any workload, with role-based access control (RBAC) to keep your data secure. Meet strict standards with SOC 2, GDPR, PCI, and more.

Critical insights without the noise

Agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts for surfacing the data you need for faster incident response.

Out-of-the-box everything

Instant value with solutions tailored to your needs: Kubernetes Monitoring, Application Observability, Grafana SLO, Real User Monitoring, and more.

Secure. Compliant. Proven.
View certifications
FEDRAMP Compliant
NATSEC100 Certified
PCI DSS Compliant
A-LIGN Certified
AICPA SOC Type II Verified
GDPR Compliant

The state of observability for financial services

68%

of financial services organizations have centralized observability

80%

of financial services organizations say cost is a top priority when selecting new observability tools

82%

of financial services organizations are actively investigating or using SLOs

Grafana Labs: A Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms

Gartner evaluated 20 vendors based on their Ability to Execute and Completeness of Vision, and Grafana Labs was positioned furthest in Completeness of Vision.

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Graph showing Gartner's Magic Quadrant for Observability Platforms.

Gartner®, Magic Quadrant™ for Observability Platforms, By Gregg Siegfried, Matt Crossley, Padraig Byrne, Andre Bridges, Martin Caren, 7 July 2025

Gartner and Magic Quadrant are a trademark of Gartner, Inc., and/or its affiliates.

Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Grafana Labs.

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