Grafana at scale on Azure: How Backbase deploys customer stacks in minutes and empowers users to turn business data into faster decisions

A pioneer of Azure-powered Grafana operating at scale, the global fintech leader Backbase provisions dedicated Grafana stacks for each of its customers. Join Backbase Product Director Manu Chadha and Principal System Engineer Andrei Drumov as they share how the company’s fully automated Grafana Cloud integration, seamlessly embedded into its managed hosting solution, enables rapid onboarding. Production-ready Grafana stacks are deployed in minutes, complete with cloud provider integrations, Kubernetes cluster connectivity, out-of-the-box dashboards, and alerting mechanisms. Once onboarded, customers are empowered to make decisions faster with queryless exploration of prebuilt business-related dashboards, made possible by Metrics Drilldown and Grafana Cloud’s flexible pricing for custom metrics.

Manu and Andrei will also discuss how a shared culture of prioritizing customer feedback, continuous product innovation, and close communication has fostered a strong post-sales partnership. This has led the Backbase team to continue exploring new Grafana Cloud capabilities and contributing feedback for new feature development.