Grafana Enterprise

Grafana Enterprise is designed for organizations who want to get the most out of their mission critical Grafana stack: not just Grafana itself, but also the Prometheus and Graphite metric backends.

Building on everything you already know and love about Grafana, Grafana Enterprise layers on premium data sources and authentication plugins, as well as 24x7x365 support and training from the core Grafana team.Get started with Grafana Enterprise

Grafana Enterprise

What do I get?

Community Plugins
Premium Plugins

Unlimited access to official Premium Plugins from Grafana Labs, connecting to popular commercial databases and web services.

LTS Support
Unlimited Expert Support

Get escalated access to the core Grafana team. Unlimited incidents are always available via email, telephone and even real-time chat.

2 hours
Critical Response SLA

If you get woken up at 3am, you can count on our help to get Grafana operational again.

Training
Training

Choose a prepared course or craft a custom training specifically for your team. Webinars or on-site visits are both available.

LTS Support
Grafana LTS

Ensure your deployed version of Grafana gets long-term support for bug fixes and security updates.

Indemnification
Indemnification

Protection and peace of mind about offering Grafana as a critical service within your organization.

Private Label
Private Label

Rolling Grafana into your offering? Prefer the look of your own logo? Officially brand your Grafana instance.

Roadmap Assurance
Roadmap Assurance

Work with us to accelerate new features and functionality to shape the future of Grafana.

Advanced Auth
Advanced Auth

Streamline user role & permission management with group membership syncing.

Datasource Permissions
Datasource Permissions

Prevent cross-contamination of data by restricting access to particular datasources based on team memberships.

Contact us to start your free trial.

Let's Speak Enterprise
Part of a Startup? We have a special plan for companies with <$1M in annual revenue and <20 employees.Learn More
NOTE: The scope of normal support is related to the correct operation of the Grafana software only. Extended trouble-shooting of Data Sources, specific queries, or any external software or component may require additional engagements.

Frequently asked questions

  • Is Grafana Enterprise On-Site or Hosted?

    It's up to you. Cloud-native? Server hugger? Choose to self-host your deployment or use it with our full GrafanaCloud metrics stack. Your subscription has you covered, no matter what.

  • How is Grafana Enterprise priced?

    Grafana Enterprise pricing is based on active users, calculated in two classes: Editors and Viewers.

  • Can I purchase a single plugin?

    Grafana Enterprise features are not sold individually. While you have an active subscription, you have access to all current and forthcoming premium plugins and enterprise features.

  • What is an active user?

    An active user is a registered Grafana account that has logged in within a 30 day window. Extend Grafana access without the long-term cost of paying for an individual that has only logged in once.

  • What about custom training?

    We do offer custom training. Contact us to talk about your curriculum and we can provide a quote.

  • Can I add more users?

    Yes. We'll work together to determine your user count. Start with what you need today and grow your commitment as Grafana adoption expands.

Contact us to learn more about Grafana Enterprise

Let's Speak Enterprise