Lessons Learned Scaling Observability at BlackRock & DriveWealth

Join Grafana Labs for a candid panel discussion with observability leaders from BlackRock and DriveWealth, sharing real-world lessons from scaling observability in fast-growing, complex organizations.

In this panel, you’ll learn:

1. Why observability matters beyond uptime — from protecting brand reputation to enabling proactive decision-making and business alignment
2. How different customer models shape observability strategy, including internal platform teams vs. customer-facing services
3. Common scaling challenges, from tool sprawl and cost control to managing explosive growth in telemetry data
4. Cultural and adoption hurdles, and why maturity models, governance, and patience are critical to long-term success
5. How to balance logs, metrics, and traces to get the right signal without overwhelming teams or budgets
6. The importance of open standards like OpenTelemetry to avoid vendor lock-in while staying flexible
7. Centralized vs. federated operating models, and how organizations evolve toward centers of excellence
8. What’s next for observability, including metrics-based alerting, anomaly detection, correlation, and profiling
9. The role of AI in observability today, from faster adoption and dashboard creation to smarter correlation and investigation

This discussion offers an honest look at what it really takes to mature observability programs, highlighting both the wins and the growing pains and providing actionable guidance you can apply no matter where you are on your journey.