That's a wrap for Observability Sessions Austin

Agenda

• • 
    1:00 PM
  • 
    30 minutes

  Registration

• • 
    1:30 PM
  • 
    15 minutes

  Opening remarks

• • 
    1:45 PM
  • 
    30 minutes

  The state of observability: What leaders are getting right – and where they’re falling behind

  Explore fresh survey data with insights from senior observability decision-makers across industries on what’s working, what’s not, and where the biggest gaps and opportunities lie. 

  • Mazen LawandSenior Observability ArchitectGrafana Labs
• • 
    2:15 PM
  • 
    30 minutes

  The six essentials of observability success

  Effective observability isn’t just about tools—it’s about leadership, too. In this session, you’ll learn the six essentials for building and sustaining a strong observability strategy. From aligning teams and securing executive support to avoiding common pitfalls, we’ll show you how these essentials work together to create a successful observability framework that empowers your organization to make better decisions, respond to issues faster, and protect what matters most.

  • Marc NetterfieldSenior Solutions EngineerGrafana Labs
• • 
    2:45 PM
  • 
    30 minutes

  Break

• • 
    3:15 PM
  • 
    30 minutes

  Single pane, many perspectives: Favor’s dashboard for Operation Readiness

  Keeping dozens of services healthy at scale requires more than alerts, it requires ritualized alignment. In this talk, Kevin Panahi, Sr. SRE at Favor, details Favor's Operational Readiness Review: a biweekly, 15-minute cadence where SREs and development teams review a single central Grafana dashboard fed by Grafana Cloud Metrics, Logs, and Traces plus external sources (service catalog and IRM). Kevin explains how Favor integrated SLO tracking into that dashboard, surfaced breaches and approaching breaches, and created common dashboards across language teams so every dev sees the same health signals for their stack.

  Kevin will share the technical plumbing, how SLOs were operationalized into conversation and action during the review, and the qualitative business outcomes: faster incident awareness, clearer prioritization, and a stronger partnership between SRE and product teams. Join Kevin to see the dashboard layouts, cadence tips, and practical SLO framing that make a single-pane operational review actually work.

  • Kevin PanahiSr. Site Reliability EngineerFavor
• • 
    3:45 PM
  • 
    30 minutes

  How SailPoint modernized logging with ClickHouse and Grafana for cost and scale

  Like many growing organizations, SailPoint inherited a bespoke SQL-based logging system through acquisition—one that struggled to scale, limited visibility, and made cost control increasingly difficult. To unify observability and modernize their approach, the team replatformed logging using ClickHouse alongside Grafana, creating a more flexible and performant foundation for log analytics. By adopting Grafana for visualization and exploration, they enabled teams to access and act on log data more efficiently while reducing operational overhead.

  In this session, Juan Carlos Ramirez will share how SailPoint connected logs to Grafana Tempo traces for deeper, end-to-end visibility, and how they leveraged Grafana Assistant to accelerate troubleshooting and exploration. The team will also walk through their approach to cost governance, including how they calculate and monitor cost per million logs directly within Grafana to drive accountability and optimization. Hear how SailPoint approached the migration, key architectural decisions, and the resulting improvements in both system usage and cost efficiency.

  • Juan Carlos RamirezSenior Staff DevOps EngineerSailPoint
• • 
    4:15 PM
  • 
    30 minutes

  The golden path: Everything you need to reach observability maturity

  The top request our Observability Architects get from teams is for best practices: tried and true paths to successful deployment, laid out step by step, and examples of usable automation.

  In this session, Grafana Labs experts will walk through real-world examples from our customers who have achieved observability maturity at both small and massive scale: how they deploy, how they automate, how they enforce, and how they measure value. They'll also share some new initiatives within our product and educational programs to make realizing maturity much less daunting.

  • Alec IsaacsonStaff Observability ArchitectGrafana Labs
• • 
    4:45 PM
  • 
    15 minutes

  Closing session + Q&A

• • 
    5:00 PM
  • 
    1 hour

  Reception and networking