Any agent anywhere: Grafana Cloud is the open agentic observability platform

The next wave of observability users are agents. And every team faces a choice: Lock themselves into one vendor's AI, or leverage the best-of-breed tool for each job to be done. Grafana Cloud is built for that optionality.

In this session, Principal Product Manager Cedric Ziel and Staff Product Designer Gianni Baiardi showcase how any agent — whether it's the Grafana Assistant, third-party tools like Claude Code or Cursor, or agents you’ve built — can interact with Grafana Cloud as a scoped, audited teammate that uses your observability data to triage, troubleshoot, or advance your business needs. 

They share one brain, one set of hands (gcx, MCP), and the same open surfaces you use. And they can communicate with humans or other agents via A2A. The session's demo walks through the new normal: Involve agents in your day-to-day and have them collaborate autonomously until it's time for human-in-the-loop approval.