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Caution

As of 2026-03-24, the Grafana OnCall OSS project is archived. The grafana/oncall repository is read-only, and active development continues in Grafana Cloud IRM. For a fully supported and actively maintained alternative, Grafana Cloud IRM offers a modern approach to incident response and on-call management.

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Related resources from Grafana Labs

Additional helpful documentation, links, and articles:
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Getting started with Grafana OnCall for on-call management (APAC Timezone)
Getting started with Grafana OnCall for on-call management (APAC Timezone)
This webinar goes over initial Grafana OnCall configuration, setting up an on-call management process, grouping, alert rendering, and organizing runbooks.
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Video
Unified alerting and on-call management in Grafana
Unified alerting and on-call management in Grafana
In this webinar, we’ll demo the Grafana 8 unified alerting system, and introduce Grafana OnCall, our on-call management tool to resolve incidents faster.
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Video
Reducing resolution time (MTTR) with the Grafana LGTM Stack and on-call management
Reducing resolution time (MTTR) with the Grafana LGTM Stack and on-call management
See a demo of Grafana OnCall, and how to correlate your metrics, logs, and traces to reduce your MTTR using Grafana’s “single pane of glass” approach.
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  • OnCall
  • Introduction
  • Schedules
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    • Archival notice
    • Migrate to IRM
    • Get started
  • Configure
    • Integrations
      • Manage integrations
      • Outgoing Webhooks
      • Integration references
        • Alertmanager
        • Elastalert
        • Grafana Alerting
        • Inbound email
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        • Kapacitor
        • Manual paging
    • Templates
      • Advanced templates
    • Escalation chains and routes
    • SMS & call routing tutorial
  • Manage
    • Users and teams
    • Notifications
      • Phone and SMS
      • Push notifications
      • Webhook
      • Microsoft Teams
      • Slack
      • Telegram
      • Mattermost
      • Mobile app
        • Installation
        • Push notifications from the mobile app
        • Alert feed
        • On-call status
    • On-call schedules
      • API & Terraform schedules
      • Web-based schedules
      • Import on-call schedules
      • Shift swaps
    • Insight logs and metrics
  • On-call status and shifts
  • API reference
    • Alert groups HTTP API
    • Alerts HTTP API
    • Escalation chains HTTP API
    • Escalation HTTP API
    • Escalation policies HTTP API
    • Grafana OnCall organizations HTTP API
    • Grafana OnCall teams HTTP API
    • Grafana OnCall users HTTP API
    • Integrations HTTP API
    • OnCall shifts HTTP API
    • OnCall user groups HTTP API
    • Outgoing webhooks HTTP API
    • Personal notification rules HTTP API
    • Resolution notes HTTP API
    • Routes HTTP API
    • Schedules HTTP API
    • Shift swap requests HTTP API
    • Slack channels HTTP API
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