Slide 4 of 6

How to use this framework

Why this framework exists

Grafana Cloud solves many different observability problems. This hierarchy helps you:

PurposeBenefit
Navigate where to startKnow what to focus on first based on where you are
Understand what’s possibleSee how features fit together, not just a random list
Choose your learning pathSelf-select the courses and features that match your needs
Plan your progressionUnderstand how to mature your observability over time

How to use this course

This is a flexible guide, not a rigid prescription.

Your situationHow this helps
“I’m new to observability”Level 1 is a common starting point, but jump ahead if needed
“I have infrastructure monitoring”Jump to Level 2 or 3 based on your gaps
“I’m evaluating Grafana Cloud”Tour all four levels to understand the full picture
“I need to solve a specific problem”Use the self-assessment to find your level

What’s next

In the next slide, you’ll assess where you are today. Then we’ll tour each level so you can see what’s possible and choose your path forward.

Remember: Everyone starts somewhere different. Meet yourself where you are, and grow from there.

Script

Let’s be honest: Grafana Cloud has a lot of features. Distributed tracing, continuous profiling, synthetic monitoring, incident management, application observability, infrastructure monitoring. The list goes on.

If you’re new to observability, that can feel overwhelming. Where do you even start? Do you need all of it? What should you focus on first?

That’s exactly why we organized this course around the hierarchy of observability needs. It’s not about forcing you down a rigid path. It’s about giving you scaffolding to understand what exists and where it fits.

Use this hierarchy as a guide, not a rigid sequence you must follow. Maybe you’re a startup just trying to keep your servers from falling over. Level 1 is your focus. Maybe you’re debugging slow checkout flows across microservices. You’re thinking about Level 2 and 3. Maybe you already have infrastructure and service visibility locked down and need custom application metrics. Level 4 is calling.

The point is, everyone’s starting from a different place, and that’s perfectly fine. This framework just helps you orient yourself. In the next few slides, we’ll help you figure out where you are today, show you what’s possible at each level, and point you toward the specific features and courses that match your situation.

Your observability journey is unique. This hierarchy is just here to help you navigate it.

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