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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Enterprise Open source

Troubleshooting

visualization & query issues

The most common problems are related to the query & response from you data source. Even if it looks like a bug or visualization issue in Grafana it is 99% of time a problem with the data source query or the data source response.

So make sure to check the query sent and the raw response, learn how in this guide: How to troubleshoot metric query issues

Logging

If you encounter an error or problem it is a good idea to check the grafana server log. Usually located at /var/log/grafana/grafana.log on unix systems or in <grafana_install_dir>/data/log on other platforms & manual installs.

You can enable more logging by changing log level in you grafana configuration file.

FAQ

Checkout the FAQ section on our community page for frequently asked questions.