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Documentation Grafana documentation Alerting Manage Declare incidents from firing alerts
Grafana Cloud Enterprise Open source

Declare incidents from firing alerts

Declare an incident from a firing alert to streamline your alert to incident workflow.

Before you begin

  • Ensure you have Grafana Incident installed
  • You must have a firing alert

Procedure

To declare an incident from a firing alert, complete the following steps.

  1. Navigate to Alerts & Incidents -> Alerting -> Alert rules.

  2. From the Alert rules list view, click the firing alert that you want to declare an incident for.

    Note:

    You can also access Declare Incident from the alert details page.

  3. Click Declare Incident. The Declare Incident pop-up opens in the Grafana Incident application.

  4. In the Declare Incident pop-up, enter what’s going on.

    Note: This field is pre-filled with the name of the alert rule, but you can edit it as required.

    The alert rule is also linked to the incident.

  5. Select a severity.

  6. Add labels, as required.

  7. Click More options to include a channel prefix and status.

  8. Click Declare Incident.

Next steps

View and track the incident in the Grafana Incident application.

For more information, refer to Grafana Incident documentation.