Understand Grafana Assistant pricing and usage

Grafana Assistant has no charge until January 1, 2026. Use this article to understand the free period and how fair usage works.

Before you begin

Confirm you can open Grafana Assistant and Grafana Assistant Investigations in your stack.
Connect with your Grafana Labs account contact who can share usage summaries.

Fair usage allowances

Grafana Assistant includes a fair usage allowance of 2,000 messages per active user each calendar month. Treat it as a soft limit; you can cross it without losing access. If your tenant stays above the allowance, Grafana Labs may contact you to confirm your adoption plans.

Grafana Assistant Investigations includes a soft limit of 50 investigations per user each month. Grafana Labs may reach out when usage stays above this allowance so you can agree on the path forward.

Assistant experiences stay available even when you pass these soft limits. Use the allowances as planning guardrails and decide when to discuss growth with Grafana Labs.

Monitor usage in Grafana Cloud

Open the Limits badge in Grafana Assistant to see conversation-level usage and monthly progress toward your allowance. Ask your Grafana Labs contact for regular summaries while the service stays free. Track internal adoption across teams so you can anticipate activity once billing starts on January 1, 2026.

Coordinate as you scale

Share upcoming projects and major launches with your Grafana Labs contact. Align on support and fair usage expectations before billing begins. Use the free period to validate workflows, document the value, and decide how to expand once pricing activates.

Next steps

Establish a regular review with your Grafana Labs contact to track usage before billing begins.
Explore Grafana Assistant Investigations to plan how investigations fit into your rollout.