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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Documentationbreadcrumb arrow Grafana OnCallbreadcrumb arrow On-call schedules
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Before you begin

  • Users with Admin or Editor roles can create, edit and delete schedules.
  • Users with Viewer role cannot receive alert notifications, therefore, cannot be on-call.

For more information about permissions, refer to Manage users and teams for Grafana OnCall

Web-based schedule

Configure and manage on-call schedules directly in the Grafana OnCall plugin. Easily configure and preview rotations, see teammates’ time zones, and add overrides.

Learn more about Web-based schedules

iCal import

Use any calendar service that uses the iCal format to manage and customize on-call schedules - Import rotations and shifts from your calendar app to Grafana OnCall for widely accessible scheduling. iCal imports appear in Grafana OnCall as read-only schedules but can be leveraged similarly to a web-based schedule.

Learn more about iCal import schedules

Terraform

Use the Grafana OnCall Terraform provider to manage schedules within your “as-code” workflow. Rotations configured via Terraform are automatically added to your schedules in Grafana OnCall. Similar to the iCal import, these schedules read-only and cannot be edited from the UI.

To learn more, read our Get started with Grafana OnCall and Terraform blog post.