Open in Grafana Cloud
Complete this learning path directly in your Grafana Cloud stack, or in the Grafana Play stack, with an interactive learning experience.
Create an availability SLO in Grafana Cloud
Welcome to the Grafana learning journey that shows you how to define a reliability service level indicator (SLI), and create an SLO to track that in the form of service availability. Service Level Objectives (SLOs) provide a measurable way to define and track the reliability of your services, helping teams proactively manage reliability rather than simply reacting to outages.
Grafana SLO lets you define targets for service reliability, track error budgets, and visualize performance over time. With SLOs, you bridge the gap between technical metrics and business outcomes, making data-driven decisions about when to prioritize reliability work versus new features.

Here’s what to expect
When you complete this journey, you’ll be able to:
- Understand the value of SLOs for measuring and improving service reliability.
- Define a reliability SLI by identifying success and total event metrics.
- Create an availability SLO using the Grafana SLO wizard.
- Configure targets for your availability objectives.
- Monitor your SLO and interpret error budget burndown charts.
Before you begin
Before you create an availability SLO, ensure that you have:
- A Grafana Cloud account. To create an account, refer to Grafana Cloud.
- Metrics flowing into Grafana Cloud from your services using agents such as Grafana Alloy or OpenTelemetry Collector.
- Basic familiarity with PromQL queries for selecting metrics.
- Understanding of what metrics represent successful and failed requests for your service.
Troubleshooting
If you get stuck, we’ve got your back! Where appropriate, troubleshooting information is just a click away.
More to explore
We understand you might want to explore other capabilities not strictly on this path. We’ll provide you opportunities where it makes sense.
