You can use Grafana OnCall to connect to the monitoring systems of your Grafana Cloud integrations so that you can ensure alert notifications reach the right people, at the right time, using the right medium. Team members can review and manage alert group notifications directly in OnCall, or in supported platforms, like Telegram and Slack.
When you integrate an alert monitoring system with Grafana OnCall, the alerts will create an alert group. This group will fire notifications that are sent according to escalation policies that you define in routes and escalation chains. You can configure escalation actions, and automatically notify users and groups through services like Slack, by text message, and by phone call. You can also use popular calendar services like Google Calendar and Outlook to schedule on-call shifts for team members.
Follow these links to learn more:
Related Grafana Cloud resources
How to set up and visualize synthetic monitoring at scale with Grafana Cloud
Learn how to use Kubernetes, Grafana Loki, and Grafana Cloud’s synthetic monitoring feature to set up your infrastructure's checks in this GrafanaCONline session.
Using Grafana Cloud to drive manufacturing plant efficiency
This GrafanaCONline session tells how Grafana helps a 75-year-old manufacturing company with product quality and equipment maintenance.