Manage schedules and shifts in the Grafana IRM mobile app

Whether you’re checking your upcoming shifts or managing shift swaps, the mobile app makes it easy for you to manage on-call schedules and shifts directly from your mobile device.

Key features for managing schedules and shifts

View your current and upcoming on-call shifts
Create shift swap requests for specific shifts
Accept shift swap requests from teammates

View on-call schedules and shifts

The My on-call section of the Home screen allows you to quickly view your current on-call status and upcoming shifts.

Tap My on-call to open a calendar view of your upcoming shifts.
Tap a schedule card to open a calendar view of the full schedule.
Tap Browse > Schedules to view all schedules and shifts across your teams.

Find your schedules

The My on-call section of the Home screen provides instant visibility of your on-call schedules and shifts. You can also use the Browse tab to view all available schedules and shifts across your teams:

Mine tab: View the schedules you’re assigned to.
All tab: See a full list of all available schedules.

Use the Filter option within the Schedules section to narrow down schedules by team, schedule type, and other parameters. This can help you find specific schedules, especially when managing multiple teams or roles.

Create shift swap requests

If you need to swap an upcoming shift with a teammate, you can create a shift swap request from any schedule view in the mobile app.

To create a shift swap request:

From the Home screen, tap your avatar to open your schedule view.
Select the shift you want to swap.
Tap the shift swap icon (in the top right corner).
Complete the shift swap form and tap Create to submit the request.

The shift swap request is visible to eligible teammates, and you’ll receive a notification when a teammate accepts the request.

Accept shift swap requests

When a teammate submits a shift swap request, you may receive a push notification based on your notification preferences. You can review and accept the request directly from the mobile app.

To accept a shift swap request:

Open the push notification, or navigate to the Schedules section.
Review the swap request details.
If you’re available and willing to take the shift, tap Accept.
After it has been accepted, the shift is updated, and both you and your teammate are be notified.

To learn more about shift swap requests, refer to the Shift swaps documentation.