Declare incidents from firing alerts
Declare an incident from a firing alert to streamline your alert to incident workflow.
Before you begin
- Ensure you have Grafana Incident installed.
- You must have a firing alert.
Procedure
To declare an incident from a firing alert, complete the following steps.
Navigate to Alerts & IRM -> Alerting -> Alert rules.
From the Alert rules page, find the firing alert that you want to declare an incident for.
Click More -> Declare Incident.
Alternatively, you can declare an incident from the Alert details page.
The Declare Incident pop-up opens in the Grafana Incident application.
In the Declare Incident pop-up, enter the What’s going on? field.
This field is pre-filled with the name of the alert rule, but you can edit it as required.
The alert rule is also linked to the incident.
Select a severity.
Add labels, as required.
Click More options to include a channel prefix and status.
Click Automated options to enable automated actions configured by admins.
Click Declare Incident.
Next steps
View and manage the incident in the Grafana Incident application.
![Incident timeline view in Grafana Incident](/media/docs/alerting/incident-response-management-timeline-ui.png)
For more information, refer to the Grafana Incident documentation.