Incident webhooks now available through IRM shared outgoing webhooks
Grafana IRM outgoing webhooks now support incident events, providing a unified experience for automating alert group and incident workflows. You can configure webhooks from the Outgoing Webhooks tab and trigger requests based on key incident lifecycle events, such as when an incident is declared, updated, or resolved.
With this update, you can:
- Customize webhook requests with support for any HTTP method
- Use templated URLs, headers, and request bodies
- Dynamically reference incident data and prior webhook responses
- View webhook execution details directly from the incident or alert group timeline
- Manage incident-related webhook configurations using Terraform
The legacy Incident Outgoing Webhooks app and existing configurations will continue to work. However, we recommend migrating to the shared IRM webhook experience to take advantage of the latest features and ensure long-term support.