Empower e-commerce teams with real-time observability from Grafana Labs

The open and composable Grafana LGTM observability stack gives e-commerce teams immediate visibility into all the data they need to improve the user experience across every channel – all in a single pane of glass.

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Monitor checkout performance in real time

Get instant insights into every stage of the buying journey with high-impact, easy-to-read dashboards.

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Slash logging costs and reduce outages

Grafana Loki offers comprehensive observability with more efficient log storage, scalability, and querying to reduce overall spend.

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Delight customers with on-time arrivals

Optimize supply chain management by correlating shipping and delivery data from multiple sources.

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Innovate faster with k6 performance testing

Launch new features with confidence with k6 testing for enhanced performance and seamless user experiences.

E-commerce teams, meet the LGTM Stack

Loki for logs, Grafana for visualization, Tempo for traces, and Mimir for metrics – the LGTM Stack is just what you need to delight customers with consistently great user experiences.

Real-time visibility into SLOs

  • Track and display SLOs and KPIs on impactful dashboards for quick monitoring
  • Unify backend and mobile observability data
  • Get notified as soon as issues arise to keep customers moving smoothly through their shopping experience

“We want to use some of the burn rate alerts through Grafana SLO and put them up on a big board so everyone can see them. We also want to cut through the alert fatigue that can be caused by trying to monitor too many signals…With Grafana SLO in place, we hope to focus on what matters most: reliability and providing a positive user experience.”

Dylan Morley, Lead Principal Engineer, ASOS

Grafana SLO overview page in Grafana Cloud.

Reduced outages, lowered MTTR, and cost savings

Reduced outages, lowered MTTR, and cost savings

  • Improve MTTR by 50% or more
  • Decrease outages and resolve faster with smart alerts
  • Reduce logging and infrastructure costs without sacrificing speed or scale

“Loki has helped us achieve a 75% reduction in logging and monitoring costs while maintaining the same level of observability, if not more.”

Mayank Kumar, Paytm Insider Platform Engineer


Optimized delivery and supply chain management

  • Correlate observability data from multiple sources across supply chain and delivery
  • Improve last mile delivery understanding to optimize shipping processes
  • Monitor order fulfillment and delivery in real time

“We’re able to move faster because of Grafana.”

Vaibhab Krishna, Blinkit Engineering Manager

Optimized delivery and supply chain management.

Faster innovation with better collaboration and testing.

Faster innovation with better collaboration and testing

  • Enhance collaboration between teams with real-time data access and visualizations
  • Streamline testing of new features and products
  • Deliver better forecasting based on historical data trends

“k6 Cloud Enterprise has enabled our quality engineering team to build more confident testing and streamline the process for deployment of new features and products, creating an all-around first-class experience for our customers.”

Eric Stone, Carvana Quality Engineer II


With Grafana Labs, British online fashion retailer ASOS can now monitor peak sales periods seamlessly between on-prem and cloud-based services.

  • Improved customer experience across channels with real-time incident response and alerts
  • Delivered end-to-end visibility across microservices architecture with Grafana Cloud
  • Reduced MTTR and faster incident resolution
  • Saved time with Kubernetes monitoring dashboards
  • Saved on costs with Grafana Cloud Metrics and Kubernetes monitoring

Read ASOS success story

Helpful resources