How TomTom is improving developer experience by building an observability-centric culture with Grafana Cloud

Engineering talent is attracted and inspired by good tooling that makes them more productive and efficient. However, tool selection alone does not improve the developer experience, especially without cultural changes that help establish clear goals and drive adoption. In this talk, SRE Carl Meert will talk about how TomTom, the location technology company, went about fostering an observability-centric culture that gave developer teams the ability to build easily accessible end-to-end views of service statuses on Grafana Cloud to lower MTTR for incidents and gather deeper insights on service behavior.