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Documentation Grafana OnCall Integrations Grafana Alerting

Grafana Alerting integration for Grafana OnCall

Grafana Alerting for Grafana OnCall can be set up using two methods:

• Grafana Alerting: Grafana OnCall is connected to the same Grafana instance being used to manage Grafana OnCall.
• Grafana (Other Grafana): Grafana OnCall is connected to one or more Grafana instances separate from the one being used to manage Grafana OnCall.

Configure Grafana Alerting for Grafana OnCall

You must have an Admin role to create integrations in Grafana OnCall.

1. In the Integrations tab, click + New integration to receive alerts.
2. Select Grafana Alerting by clicking the Quick connect button or select Grafana (Other Grafana) from the integrations list.
3. Follow the configuration steps that display in the How to connect window to retrieve your unique integration URL and complete any necessary configurations.

Configure Grafana Cloud Alerting

Use the following method if you are connecting Grafana OnCall with alerts coming from the same Grafana instance from which Grafana OnCall is being managed.

1. In Grafana OnCall, navigate to the Integrations tab and select New Integration to receive alerts.

2. Click Quick connect in the Grafana Alerting tile. This will automatically create the integration in Grafana OnCall as well as the required contact point in Alerting.

   Note: You must connect the contact point with a notification policy. For more information, see Contact points in Grafana Alerting

3. Determine the escalation chain for the new integration by either selecting an existing one or by creating a new escalation chain.

4. In Grafana Cloud Alerting, navigate to Alerting > Contact Points and find a contact point with a name matching the integration you created in Grafana OnCall.

5. Click the Edit (pencil) icon, then click Test. This will send a test alert to Grafana OnCall.

Configure Grafana (Other Grafana)

Connect Grafana OnCall with alerts coming from a Grafana instance that is different from the instance that Grafana OnCall is being managed:

1. In Grafana OnCall, navigate to the Integrations tab and select New Integration to receive alerts.

2. Select the Grafana (Other Grafana) tile.

3. Follow the configuration steps that display in the How to connect window to retrieve your unique integration URL and complete any necessary configurations.

4. Determine the escalation chain for the new integration by either selecting an existing one or by creating a new escalation chain.

5. Go to the other Grafana instance to connect to Grafana OnCall and navigate to Alerting > Contact Points.

6. Select New Contact Point.

7. Choose the contact point type webhook, then paste the URL generated in step 3 into the URL field.

   Note: You must connect the contact point with a notification policy. For more information, see Contact points in Grafana Alerting.

8. Click the Edit (pencil) icon, then click Test. This will send a test alert to Grafana OnCall.