Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.
Configure webhook notifications
Use the webhook integration in contact points to send alert notifications to your webhook.
The webhook integration is a flexible way to integrate alerts into your system. When a notification is triggered, it sends a JSON request with alert details and additional data to the webhook endpoint.
Configure webhook for a contact point
To create a contact point with webhook integration, complete the following steps.
- Navigate to Alerts & IRM -> Alerting -> Contact points.
- Click + Add contact point.
- Enter a name for the contact point.
- From the Integration list, select Webhook.
- In the URL field, copy in your Webhook URL.
- (Optional) Configure additional settings.
- Click Save contact point.
For more details on contact points, including how to test them and enable notifications, refer to Configure contact points.
Webhook settings
Optional settings
Note
You can configure either HTTP Basic Authentication or the Authorization request header, but not both.
Optional settings using templates
Use the following settings to include custom data within the JSON payload. Both options support using notification templates.
Note
You can customize the
titleandmessageoptions to include custom messages and notification data using notification templates. These fields are always sent as strings in the JSON payload.However, you cannot customize the webhook data structure, such as adding or changing other JSON fields and HTTP headers, or sending data in a different format like XML.
If you need to format these fields as JSON or modify other webhook request options, consider sending webhook notifications to a proxy server that adjusts the webhook request before forwarding it to the final destination.
Optional notification settings
JSON payload
The following example shows the payload of a webhook notification containing information about two firing alerts:
{
"receiver": "My Super Webhook",
"status": "firing",
"orgId": 1,
"alerts": [
{
"status": "firing",
"labels": {
"alertname": "High memory usage",
"team": "blue",
"zone": "us-1"
},
"annotations": {
"description": "The system has high memory usage",
"runbook_url": "https://myrunbook.com/runbook/1234",
"summary": "This alert was triggered for zone us-1"
},
"startsAt": "2021-10-12T09:51:03.157076+02:00",
"endsAt": "0001-01-01T00:00:00Z",
"generatorURL": "https://play.grafana.org/alerting/1afz29v7z/edit",
"fingerprint": "c6eadffa33fcdf37",
"silenceURL": "https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT2%2Cteam%3Dblue%2Czone%3Dus-1",
"dashboardURL": "",
"panelURL": "",
"values": {
"B": 44.23943737541908,
"C": 1
}
},
{
"status": "firing",
"labels": {
"alertname": "High CPU usage",
"team": "blue",
"zone": "eu-1"
},
"annotations": {
"description": "The system has high CPU usage",
"runbook_url": "https://myrunbook.com/runbook/1234",
"summary": "This alert was triggered for zone eu-1"
},
"startsAt": "2021-10-12T09:56:03.157076+02:00",
"endsAt": "0001-01-01T00:00:00Z",
"generatorURL": "https://play.grafana.org/alerting/d1rdpdv7k/edit",
"fingerprint": "bc97ff14869b13e3",
"silenceURL": "https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT1%2Cteam%3Dblue%2Czone%3Deu-1",
"dashboardURL": "",
"panelURL": "",
"values": {
"B": 44.23943737541908,
"C": 1
}
}
],
"groupLabels": {},
"commonLabels": {
"team": "blue"
},
"commonAnnotations": {},
"externalURL": "https://play.grafana.org/",
"version": "1",
"groupKey": "{}:{}",
"truncatedAlerts": 0,
"title": "[FIRING:2] (blue)",
"state": "alerting",
"message": "**Firing**\n\nLabels:\n - alertname = T2\n - team = blue\n - zone = us-1\nAnnotations:\n - description = This is the alert rule checking the second system\n - runbook_url = https://myrunbook.com\n - summary = This is my summary\nSource: https://play.grafana.org/alerting/1afz29v7z/edit\nSilence: https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT2%2Cteam%3Dblue%2Czone%3Dus-1\n\nLabels:\n - alertname = T1\n - team = blue\n - zone = eu-1\nAnnotations:\nSource: https://play.grafana.org/alerting/d1rdpdv7k/edit\nSilence: https://play.grafana.org/alerting/silence/new?alertmanager=grafana&matchers=alertname%3DT1%2Cteam%3Dblue%2Czone%3Deu-1\n"
}Body
The JSON payload of webhook notifications includes the following key-value pairs:
The following key-value pairs are also included in the JSON payload and can be configured in the webhook settings using notification templates.
Alert
The Alert object represents an alert included in the notification group, as provided by the alerts field.



