Declare incidents from firing alerts
Declare an incident from a firing alert to streamline your alert to incident workflow.
Before you begin
- Ensure you have Grafana Incident installed
- You must have a firing alert
Procedure
To declare an incident from a firing alert, complete the following steps.
Navigate to Alerts & Incidents -> Alerting -> Alert rules.
From the Alert rules list view, click the firing alert that you want to declare an incident for.
Note:
You can also access Declare Incident from the alert details page.
Click Declare Incident. The Declare Incident pop-up opens in the Grafana Incident application.
In the Declare Incident pop-up, enter what’s going on.
Note: This field is pre-filled with the name of the alert rule, but you can edit it as required.
The alert rule is also linked to the incident.
Select a severity.
Add labels, as required.
Click More options to include a channel prefix and status.
Click Declare Incident.
Next steps
View and track the incident in the Grafana Incident application.
For more information, refer to Grafana Incident documentation.