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Grafana Cloud

Ask for Grafana help

This guide turns the Assistant into a just-in-time tutor. Use it when you need actionable instructions for Grafana Cloud features or want to understand how to configure Grafana Assistant itself.

What you’ll achieve

  • Frame questions so the Assistant gives you step-by-step instructions tied to the UI you are using.
  • Request follow-up clarifications, alternative paths, or documentation links without leaving chat.
  • Capture the instructions and reuse them in team runbooks or onboarding materials.

Before you begin

  • Feature name: Specify the Grafana workflow you want to learn.
  • Environment context: Mention whether you are working in dashboards, alerts, or another app.

Formulate the question

Describe the Grafana workflow you need help with and point the Assistant at the exact UI elements involved.

  1. Describe the task in natural language and include the relevant UI surface. Mention dashboards, panels, or settings pages with @ when they are part of the question.
How do I share a dashboard snapshot in Grafana Cloud?
  1. Add @ mentions for dashboards, panels, or settings pages when the question depends on a specific resource. Share example screenshots, error messages, or URLs if they help illustrate the request.

Request guided steps

Ask the Assistant for structured instructions, supporting visuals, and documentation links so you can execute the workflow confidently.

  • Ask for step-by-step instructions or checklists.
Provide the steps to configure alerting rules for the panel I mentioned.
  • Request screenshots or UI element names when you want extra clarity.
  • If you need links, ask the Assistant to include documentation references.

Clarify and iterate

Refine the instructions by exploring edge cases, correcting assumptions, and looping until the guidance fits your setup.

  • Follow up with “what-if” questions or alternative scenarios, for example, What changes if I use folders with access control?.
  • Correct the Assistant if the answer does not match your configuration and ask for an updated approach.

Share the tailored instructions

You now have a tailored set of instructions, plus references you can share with teammates or embed in runbooks. Save the response or bookmark the chat for future reuse.

Troubleshooting

  • Answer feels generic: include more context about your environment or the plugin you are using.
  • Missing feature: verify the feature exists in Grafana Cloud or provide the version you are running.
  • Need more depth: ask for a detailed walkthrough or request links to the official documentation.
  • Switching topics: start a new conversation when your next question targets a different product area so the Assistant does not reuse the previous context.

Next steps