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Understand your Grafana Cloud Frontend invoice

Grafana Cloud calculates Frontend Observability usage based on the total number of ingested sessions per month.

What is a session?

A session is defined as the time that a user spends in a Frontend App from start to finish or timeout. Sessions are either created or resumed when a user visits and uses the app.

An individual session ends after a maximum lifetime of 4 hours or after an inactivity timeout of 15 minutes. When the user returns after the timeout period elapses, the SDK automatically creates a new user session.

Credit for traces and logs

For Frontend Observability users, a credit of 0.25 GB of traces & 0.10 GB of logs per 1k sessions is applied to your invoice.

95% of customers remain within this included usage in terms of telemetry ingestion on a per 1k session basis. For customers exceeding the included usage, standard pricing for traces and logs applies.

For more details about traces and logs pricing, refer to Understand your Grafana Cloud Traces invoice and Understand your Grafana Cloud Logs invoice.

Usage calculations

Frontend Observability usage is billed at $0.90 per 1k sessions for usage in addition to the amount included in your plan. A session is defined as the time that a user spends in a Frontend App from start to finish or timeout.

View a usage summary

The Billing and Usage dashboard provides a usage summary for all Grafana Cloud services and billable data sources.

The Frontend Observability section displays information about your current Frontend usage.

View of the Frontend usage summary in the Billing and Usage dashboard

The Frontend Observability Details section provides detailed information about Session Ingestion Rate and Total Sessions Ingested by day. Expand the panel row located beneath the Frontend Observability Details row to review more.

Find your invoice

You can view your invoice from your Cloud Portal.

To access your invoice:

  1. Sign in to Grafana Cloud.
  2. From the left navigation, select Billing > Invoices.
  3. Select an invoice to view.

The most recent invoice is listed first, and you can view and download it as a PDF or CSV file.