Communicate incident status updates with Grafana IRM
You can now add Status updates to incidents in Grafana IRM to help keep your team and stakeholders informed during an incident.
Status updates are structured messages that communicate key information throughout the incident lifecycle. Whether you’re confirming impact, escalating to another team, or resolving the issue, use status updates to help track and share progress in a consistent, high-signal way.
You can add status updates directly in the Grafana UI or by using the following Slack commands in the associated incident channel:
- Use
/grafana incident update add <content>
to post a new status update from Slack. - Use
/grafana incident update
to view the latest status update.
To get started, open any incident in Grafana IRM and locate the Status updates section in the activity timeline. Learn more in the docs.