What's new from Grafana Labsbreadcrumb arrow Automatically sync the Grafana IRM contact
What's new from Grafana Labs
What's new from Grafana Labs
Generally AvailableIRM
Release date: 2025-05-22

Automatically sync the Grafana IRM contact

You can now sync Grafana IRM’s phone numbers to your mobile contacts. This helps you recognize IRM calls and allows you to bypass Do Not Disturb (DnD) for urgent alerts.

Benefits

  • Incoming IRM calls and SMS messages appear with the contact name Grafana IRM instead of an unknown number.
  • You can configure your phone to allow calls and messages from Grafana IRM to override DnD or silent mode.

How it works

  1. In the IRM mobile app, go to Settings > Sync Grafana IRM contact.
  2. Toggle the setting on to enable.
  3. The app will create a contact named Grafana IRM using known IRM phone numbers.

The list of phone numbers is updated automatically whenever you open the app and new numbers are available. Once enabled, this setting adds a contact card with our verified SMS and call numbers.

Stay responsive, even when your phone is set to silent. Update your IRM mobile app today from the App Store or Google Play and try it out! Available in mobile app version 2.12.0 and later.

Grafana IRM mobile app with enabled Sync Grafana IRM contact setting

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