What's new from Grafana Labs
New incident response features in Grafana IRM
New incident response features in Grafana IRMWhat's new from Grafana Labs
New incident response features in Grafana IRM
You now have more flexibility to tailor Grafana IRM to your team’s specific incident response workflows with several new customization options:
- Custom incident statuses: Define additional phases, such as Investigating or Monitoring, to go beyond the default Active and Resolved statuses. Custom statuses help responders communicate progress more clearly and give stakeholders better visibility into the state of an incident.
- Custom metadata fields: Capture the information that matters most to your organization. Add custom fields, such as impacted services or involved teams, and even make them required to ensure consistent data collection across incidents.
- Private incidents: Limit visibility for sensitive incidents by declaring them privately. Private incidents automatically create a restricted Slack or Microsoft Teams channel and give you control over who has access throughout the incident.
To learn more, refer to the documentation on incident settings and private incidents.
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