Detect, respond, and learn from your incidents all within Grafana Cloud
Grafana’s Incident Response & Management (IRM) tools simplify the incident workflow to help you focus on managing incidents, not your tools.
Our incident management stack enables you to:
- Quickly detect issues and changes in your production systems
- Easily escalate alerts to the right teams
- Automate declaring, assigning tasks, and communicating for incidents of any severity
- Identify actionable insights on incidents across services, teams, or geos
Why use Grafana Cloud for IRM?When things go wrong, Grafana dashboards are often the first place teams go to find answers in metrics, logs, and traces, and the last place they look to put together a postmortem. Grafana naturally sits at the heart of incident response management, and with Grafana Alerting, Grafana Incident, and Grafana OnCall on Grafana Cloud, we’ve made it even easier to integrate IRM into the Grafana workflows you already know and love.
Manage and take action on your alerts in a single, searchable view
A single Grafana Alerting page consolidates both Grafana-managed alerts and alerts that reside in your Prometheus-compatible data source in one single place. With no need to look at multiple pages for managing alerts, you can improve your team’s ability to identify and resolve issues quickly.
Automate the routine tasks of incident management
Let the Incident tool quickly assign roles and document learnings from chat ops/UI with integrations to your favorite tools, such as GitHub, Slack, and Google Suite.
Create and manage on-call schedules
The developer-first workflow enables you to easily create and manage on-call schedules and automate escalations with an intuitive API. Everything is integrated and works with existing alerting sources and monitoring tools.
Work within your toolset
Grafana’s IRM suite seamlessly integrates with your tools for task management, chatops, status pages, and alerts.
It’s easy to get started with Grafana IRM
Connect tools (recommended)
Set up integrations to your favorite apps, such as Slack, where you can add the Grafana Incident chatbot to the relevant channel.
Decide how each user will receive notifications and create escalations.
Set up on-call schedules and start declaring incidents
Establish on-call schedules within the UI and declare your first drill incident.