Plugins 〉Zendesk Datasource Plugin
Zendesk Datasource Plugin
Zendesk Plugin
Adds Zendesk Integration
Features
- Visualize ticket volume or details
- Query on any field in your organization's Zendesk instance
Getting Started
First, you will need to generate an API token from the zendesk admin panel.
https://support.zendesk.com/hc/en-us/articles/4408889192858-Generating-a-new-API-token
Next, add the plugin to your Grafana instance.
In the datasource configuration page, add the API endpoint as the URL:
Enable "Basic auth" and set the username to your email address followed by "/token" and the password to the API token you generated. e.g.:
username: Gabriel.Thomas.Jacobs@gmail.com/token password: footoken12345
Recommended Visualization Options:
- visualization type: Stat
- Calculation: Count
- Fields: Numeric Fields
Finally, use the "Organize Fields" transform to hide unwanted fields or to re-order the fields for Table Visualizations.
Grafana Cloud Free
- Free tier: Limited to 3 users
- Paid plans: $55 / user / month above included usage
- Access to all Enterprise Plugins
- Fully managed service (not available to self-manage)
Self-hosted Grafana Enterprise
- Access to all Enterprise plugins
- All Grafana Enterprise features
- Self-manage on your own infrastructure
Grafana Cloud Free
- Free tier: Limited to 3 users
- Paid plans: $55 / user / month above included usage
- Access to all Enterprise Plugins
- Fully managed service (not available to self-manage)
Self-hosted Grafana Enterprise
- Access to all Enterprise plugins
- All Grafana Enterprise features
- Self-manage on your own infrastructure
Grafana Cloud Free
- Free tier: Limited to 3 users
- Paid plans: $55 / user / month above included usage
- Access to all Enterprise Plugins
- Fully managed service (not available to self-manage)
Self-hosted Grafana Enterprise
- Access to all Enterprise plugins
- All Grafana Enterprise features
- Self-manage on your own infrastructure
Grafana Cloud Free
- Free tier: Limited to 3 users
- Paid plans: $55 / user / month above included usage
- Access to all Enterprise Plugins
- Fully managed service (not available to self-manage)
Self-hosted Grafana Enterprise
- Access to all Enterprise plugins
- All Grafana Enterprise features
- Self-manage on your own infrastructure
Grafana Cloud Free
- Free tier: Limited to 3 users
- Paid plans: $55 / user / month above included usage
- Access to all Enterprise Plugins
- Fully managed service (not available to self-manage)
Self-hosted Grafana Enterprise
- Access to all Enterprise plugins
- All Grafana Enterprise features
- Self-manage on your own infrastructure
Installing Zendesk Datasource Plugin on Grafana Cloud:
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
Installing plugins on a Grafana Cloud instance is a one-click install; same with updates. Cool, right?
Note that it could take up to 1 minute to see the plugin show up in your Grafana.
For more information, visit the docs on plugin installation.
Installing on a local Grafana:
For local instances, plugins are installed and updated via a simple CLI command. Plugins are not updated automatically, however you will be notified when updates are available right within your Grafana.
1. Install the Data Source
Use the grafana-cli tool to install Zendesk Datasource Plugin from the commandline:
grafana-cli plugins install The plugin will be installed into your grafana plugins directory; the default is /var/lib/grafana/plugins. More information on the cli tool.
Alternatively, you can manually download the .zip file for your architecture below and unpack it into your grafana plugins directory.
Alternatively, you can manually download the .zip file and unpack it into your grafana plugins directory.
2. Configure the Data Source
Accessed from the Grafana main menu, newly installed data sources can be added immediately within the Data Sources section.
Next, click the Add data source button in the upper right. The data source will be available for selection in the Type select box.
To see a list of installed data sources, click the Plugins item in the main menu. Both core data sources and installed data sources will appear.
Changelog
1.1.2
Fix for invalid ID - Github #16
1.1.1
Add new variable 'CumulativeStatusCount' to track open/closed tickets. Simplified version target.
1.1.0
Package updates to support Grafana v10
1.0.1
Minor fixes for community submission.
1.0.0
Initial release.
