When things go wrong, Grafana dashboards are often the first place teams go to find answers in metrics, logs, and traces, and the last place they look to put together a postmortem. Grafana naturally sits at the heart of incident response management, and with the recent releases of Grafana OnCall and Grafana Incident and improvements to Grafana Alerting, we’ve made it even easier to integrate IRM into the Grafana workflows you already know and love.

In this session, we’ll walk through the new incident declaration and resolution workflow in Grafana Cloud. Clearco Senior Software Engineer Hudson Ash will also share the wins his team has notched moving from PagerDuty to Grafana Alerting, OnCall, and Incident.