Some common questions engineers have around monitoring include: “Why should I monitor my service?” “How do I monitor my service?” “What tools do I use to do this?” In this talk, we will go through some of the key reasons for us to monitor our services and systems. We will then discuss some methods like USE (Utilization, Saturation, Error) and RED (Rate, Error, Duration), which help us identify what to monitor in a consistent manner. Lastly, we will cover a broad classification of tools that help us achieve this, including some real examples of how we monitor systems and services at the Financial Times.


Nayana Shetty
Nayana Shetty

Tech Lead
Financial Times

Nayana Shetty is a Tech Lead at the Financial Times for the Infrastructure Delivery team. Her team provides two major capabilities within FT Technology: hardening Linux operating systems and providing monitoring as a service to other teams at the FT, including building and maintaining monitoring tools like Graphite and Grafana. Having started her career as a Quality Engineer, she is passionate about building quality into products from the start rather than as an afterthought.